Platform Manager - AI Domain

Bank of New Zealand; Auckland; On-site; NZD 170,000 - 230,000; Full time

Benefits offered by this job

Flexible working

Wellbeing support

Generous leave

Job summary

Bank of New Zealand (BNZ) is seeking a Platform Manager to lead the AI platform team, shaping platform strategy, delivery and engineering excellence. You will oversee platform owners, engineers and delivery managers to drive operational efficiency and future capability development.

You bring platform or product leadership experience, strong software delivery fundamentals and a user‑centred view of how automation, workflows and AI can deliver value at enterprise scale within a regulated banking

Qualifications

• Experience leading platform or product teams in a tech organisation.
• Proven ability to define platform vision aligned with business goals.
• Strong software delivery fundamentals and SDLC understanding.
• Experience in regulated environments is a plus.
• Ability to partner with senior stakeholders and drive outcomes.

Responsibilities

• Develop and communicate a compelling platform strategy that aligns with BNZ goals.
• Lead Platform Owners, Engineering Leads and Delivery Managers through all lifecycle stages.
• Create and maintain a comprehensive platform roadmap to meet objectives.
• Collaborate with architects, vendors and stakeholders to design and maintain integrated platforms.
• Shape AI and automation capabilities to deliver value within the platform.
• Utilise data and analytics to drive platform improvements and decisions.

Skills

Platform strategy

People leadership

Roadmap planning

Cross-functional collaboration

AI & automation

Data-driven decisions

Product management experience

Delivery leadership

Tools

CI/CD pipelines

Cloud platforms

APIs & integration

Job description

Worker Type:

Permanent

Here at BNZ, it’s about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise “If you can imagine a better future, let’s find a way.”

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

We have an exciting opportunity for a strategic and people-focused Platform Manager to join the AI team and lead the platforms that automate and modernise how BNZ works.

Leading a team of experienced technology professionals,you’lldrive platform strategy, delivery, engineering excellence, operationalefficiencyand future capability development.You’llbring platform or product leadership experience, strong software delivery fundamentals, and a user-centred view of how automation, workflow and AI can deliver real value at enterprise scale.

MōteTūranga| About the Role

We sat down with our Head of Technology – Artificial Intelligence and they told us the following about the role:

What are some day-to-day tasks the successful candidate in this role will complete?

• Platform Strategy: Develop and communicate a compelling platform strategy that meets stakeholders’ requirements, aligns with BNZ’s goals, and drives impactful outcomes. Guide technology teams toward purpose-driven excellence.

• People Leadership: Lead Platform Owners, Engineering Leads and Delivery Managers through all employee lifecycle stages – attraction, recruitment, onboarding, development, retention, and offboarding. Foster a culture of trust, collaboration, and accountability to drive performance and alignment with business goals. The Platform Manager role is an influential Technology Domain leadership position.

• Roadmap Planning: Create andmaintaina comprehensive platform roadmap, prioritisingfeaturesand enhancements to meet agreed businessobjectivesfor customers and colleagues.

• Cross-Functional Collaboration: Work closely with technology teams, architects, vendors, and enterprise stakeholders to design, build, andmaintainseamless platforms that integrate with other systems. Bring enough software engineering and SDLC grounding — including APIs, integration, cloud, CI/CDand production delivery — to make informed platform decisions across low-code and high-code environments.

• AI & Automation: Shape how AI and automation capability is brought into these platforms in a deliberate,safeand genuinely useful way — embedded into how workactually getsdone, not bolted on.

• Data-Driven Decisions: Utilise data and analytics to make informed decisions, driving platform improvements and optimisation. Support technology teams in making data-backed choices.

What is the most exciting thing about this opportunity?

This is a fast-paced opportunity with real momentum behind it.There’sstrong organisational support and genuine breadth —you’lllead the development,operationand optimisation of platforms that a large part of the bank depends on, and see your strategy turn into things colleagues and customersactually use.

It also sits inside BNZ’s AI team, where workflow, automation and AI are converging fast.You’llbe part of a phenomenal team, with exposure to diverse use cases across the bank, helping decide what modern automation looks like in a regulated environment.

What skills arerequiredfor this role?

• Product Management Experience: Background as a Software Product Owner, Product Manager or Platform Owner, ideally with platform products — engineering, workflow,integrationor automation platforms are all great grounding.

• Leadership: Proven ability to lead cross-functional teams and influence without authority in an agile, fast-paced environment.

• Strategic Vision: Ability to define and align the platform vision with business goals.

• Technical Understanding: Solid grounding in software engineering fundamentals and SDLC practices — APIs, integration, cloud platforms, CI/CDand production deployments — and how low-code and automation platforms sit alongside high-code engineering.

• AI Literacy: A working understanding of modern AI concepts and where they genuinely add value in workflow and automation contexts.

• Delivery Focus: Comfortable as a hands-on leader, working directly with engineers,BAsand business SMEs rather than managing at arm’s length.

• Stakeholder Management:Expertisein managing expectations of enterprise senior leaders and key stakeholders, fosteringcollaborationand maturing ways of working with aligned business units.

What will success look like for the candidate in this role?

Success in this role will bedemonstratedby effectively leading the platform teams towards operational excellence, ensuring alignment with customer needs, stakeholder expectations, and BNZ’s strategic goals. Platforms will be stable, secure,currentand compliant, roadmaps will translate into delivered outcomes, and AI and automation capability will be measurably improving how work gets done for users. The candidate will also be successful in promoting a culture of trust, collaboration, and accountability across their teams.

Nau Mai ki tePēkeo Aotearoa | Come to the Bank of New Zealand

Please note applications close Thursday 10 September 2026.

Closing Date: 10 September 2026

Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.

Ehara taku toa i te toa takitahi, ... “Success is not the work of an individual, but the work of many.”