Planned Care Coordinator - Surgical and Perioperative Services

Health New Zealand - Te Whatu Ora Te Tai Tokerau; Northland; On-site; NZD 90,000 - 110,000; Full time

Job summary

Health New Zealand - Te Whatu Ora Te Tai Tokerau is seeking a Planned Care Coordinator based at Whangārei Hospital. You will support efficient delivery of planned surgical care, coordinating processes and theatre capacity while leading booking teams and collaborating with clinical and operational groups across Te Tai Tokerau.

You will build relationships with surgical specialties, hospital services, private providers and national teams to identify challenges and implement improvements that

Qualifications

• Experience in NZ public health environment, understanding elective surgery processes.
• Ability to balance operational priorities with stakeholder relationships.

Responsibilities

• Coordinate planned care processes across Northland and Whangārei Hospital.
• Lead surgical booking personnel and allied teams.
• Monitor planned care performance and reporting with data-driven insights.
• Manage theatre scheduling and capacity to support timely access to treatment.
• Oversee booking processes and liaise with private providers and national teams.

Skills

People leadership

Operational coordination

Data analysis

Stakeholder engagement

Job description

Permanent, full-time role working within Surgical and Perioperative Services at Whangārei Hospital. Play a key role in improving access to planned surgical care for patients across Te Tai Tokerau. Combine people leadership, operational coordination and data-driven improvement in a pivotal hospital role. Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As Planned Care Coordinator, you will play an important role in supporting the efficient and effective delivery of planned surgical care across Northland hospitals. Based at Whangārei Hospital, you will coordinate planned care processes, lead surgical booking personnel and work closely with clinical and operational teams to support timely access to treatment. This is a varied role where you will monitor planned care performance, coordinate theatre scheduling and capacity, oversee booking processes, analyse information and provide clear operational reporting. You will build strong relationships across surgical specialties, hospital services, private providers and national teams, helping identify challenges and implement practical improvements that support patient-centred care.

Click here to view the position description.

About the Team/Service/Location

You will be part of Surgical and Perioperative Services at Whangārei Hospital, working closely with Service Managers, Clinical Directors, nursing and surgical teams, booking teams and other key stakeholders across Te Tai Tokerau. The role also works with private providers to support effective planning and coordination of planned care.

For more information on living and working in Northland click here.

About you

You will be an organized and confident coordinator who can balance operational priorities, people leadership and stakeholder relationships in a complex healthcare environment. You will bring:

• Proven experience managing people, processes and systems
• Experience within the New Zealand public health environment, with an understanding of elective surgery processes
• Strong planning, analytical and problem-solving skills, with the ability to use information to support operational decision-making
• Excellent communication and relationship-building skills, including experience delivering training and supporting staff development
• The ability to produce clear, concise and accurate reporting for a range of audiences
• Previous experience coordinating Planned Care or Elective Services would be an advantage

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

If you have any questions about the role, please contact Michelle Apetera at [e-mail].

Apply by 12 November 2026.