Medical Services - Team Leader

Health New Zealand - Te Whatu Ora Lakes; Bay of Plenty; On-site; NZD 120,000 - 160,000; Full time

Job summary

Health New Zealand - Te Whatu Ora Lakes in Tauranga is seeking a Medical Services - Team Leader on a full-time secondment, with travel to Whakatāne as required. Based at Tauranga Hospital, you will support the Planned Care Services team to optimise outpatient and inpatient resources through the medical scheduling team.

The role requires excellent communication and coordination, with a focus on Manaakitanga and pro-equity, contributing to high-quality patient care across Bay of Plenty.

Qualifications

• Demonstrated leadership qualities and interpersonal skills.
• Proficient with patient management software, spreadsheets and databases.
• Organised with high quality outputs and strong attention to detail.
• Experience as a people leader in a large complex organisation; health setting desirable.
• Manaakitanga and pro-equity mindset when engaging with people.

Skills

Leadership

Interpersonal skills

Attention to detail

Customer service

People leadership

Tools

Patient management software

Spreadsheets

Databases

Job description

Based at Tauranga Hospital, with Travel to WhakatāneFull time, Secondment opportunity February 2027 Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

This is a full time, secondment opportunity, based in Tauranga with travel to Whakatāne as required. An opportunity exists to join the Planned Care Services team at Te Whatu Ora, Health New Zealand Hauora a Toi Bay of Plenty as the Medical Services - Team Leader. This leadership position reports to and provides support to the Planned Care Services Manager to ensure optimisation of outpatient and inpatient resources through the medical scheduling team. To support and facilitate communications and coordination between inpatient and outpatients and the planned care services team. This is a full and varied role, and you will require excellent communication and coordination skills as well as a commitment to professional excellence. This position is open to Health NZ current employees.

About the Team/Service/Location

Planned Care Services plays an important role in coordinating and delivering planned surgical care across Tauranga and Whakatāne Hospitals. Working closely with clinical teams, administration staff and external stakeholders, the service focuses on effective planning, coordination and the efficient use of resources to support high quality patient care.

For more information on living and working in the Bay of Plenty click here

About you

• Demonstrated leadership qualities, including well developed interpersonal skills
• Proficient with patient management software, spreadsheets and databases
• Organised, high quality outputs and strong attention to detail
• Motivated, self-driven and solutions focused attitude
• Strong focus on outstanding customer service
• Proven experience as a people leader in a large complex organisation is required, experience in a health setting is desirable.Alongside having the opportunity to contribute positively to the provision of planned care services for the growing Bay of Plenty population (260,000), you will be committed to a whole of system approach and be supportive of our people and their whānau.
• A key focus of this role will be to ensure a culture of Manaakitanga, and a pro-equity approach is at the forefront when engaging with our people.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

by 5th November 2026.

If you have any questions about the role, please contact Careers, [e-mail]