Petcare Retail Associate: Growth, Perks & Impact

Petstock Group; Rotorua; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Sonder mental health support

Financial wellbeing support

Parental leave

Corporate discount

Workplace Banking access

Job summary

Petstock Group in Rotorua, New Zealand, is seeking a dedicated team member to provide exceptional customer service in our busy store. You will learn about pet care and guide customers to the best products for their pets, while contributing to a welcoming in-store experience.

This role suits someone who loves animals, has retail experience, and is motivated by sales goals; you will work with a supportive team, maintain store standards, and participate in a culture that values safety and community.

Qualifications

• Customer-focused attitude and passion for animals.
• Experience in a similar retail environment.
• Driven to achieve and exceed sales targets.
• Strong interpersonal skills to build relationships with customers and team.
• Physically capable of lifting up to 20 kg.
• Flexible availability on weekends and public holidays.

Responsibilities

• Provide exceptional customer service with memorable interactions.
• Educate customers on pet care and product recommendations.
• Complete sales transactions and help reach store targets.
• Maintain store presentation and ensure stock is displayed and replenished.
• Keep knowledge up to date on pet care, products, and services.
• Contribute to a fun, supportive in-store culture with the team.
• Support a strong safety mindset within the team.

Skills

Customer Service

Retail Experience

Sales Target

Interpersonal Skills

Physical Fitness

Weekend Availability

Job description

Petstock Group in Rotorua, New Zealand, is seeking a dedicated team member to provide exceptional customer service in our busy store. You will learn about pet care and guide customers to the best products for their pets, while contributing to a welcoming in-store experience.

This role suits someone who loves animals, has retail experience, and is motivated by sales goals; you will work with a supportive team, maintain store standards, and participate in a culture that values safety and community.