Perinatal Wellbeing Administrator - Part-Time, Flexible

Royal New Zealand Plunket Trust; Waikato; On-site; NZD 42,000 - 54,000; Part time

Job summary

Royal New Zealand Plunket Trust – Waikato District, North Island – is seeking a Perinatal Wellbeing Administrator to provide high-quality administrative support to a new online service focused on the Waikato region. This role is a part-time fixed-term position until 31st January 2028.

As the central contact for referrals and client information, you will monitor referrals, enrol clients, book appointments and maintain client records while upholding confidentiality and culturally responsive

Qualifications

• Strong administration experience, ideally within a health or clinical environment.
• Exceptional dataentry skills and a high level of accuracy and attention to detail.
• Experience using patient or client information systems, or the confidence to learn new systems quickly.
• Strong planning and organisational skills, with the ability to manage competing priorities.
• The ability to build positive relationships with whānau, referrers and a wide range of internal and external stakeholders.
• A commitment to TeTiriti o Waitangi, culturally responsive practice and equitable outcomes for Māori.

Responsibilities

• Monitor the service inbox and process incoming referrals.
• Contact potential clients and follow up referrals in a timely and mana-enhancing way.
• Support whānau to understand the service, provide informed consent and complete enrolment.
• Communicate with referrers to obtain complete and accurate information.
• Book appointments and maintain accurate, complete and secure client records.
• Identify priority needs and escalate information appropriately to support the safe management of referrals.
• Maintain the integrity of client information systems and complete quality checks.
• Prepare reports and information for the Perinatal Wellbeing Service Manager.
• Provide wider administrative support to the service manager and multidisciplinary team.

Skills

Administration

Data entry

Referral coordination

Customer service

Confidentiality

Job description

Royal New Zealand Plunket Trust – Waikato District, North Island – is seeking a Perinatal Wellbeing Administrator to provide high-quality administrative support to a new online service focused on the Waikato region. This role is a part-time fixed-term position until 31st January 2028.

As the central contact for referrals and client information, you will monitor referrals, enrol clients, book appointments and maintain client records while upholding confidentiality and culturally responsive