People & Culture Advisor: Employee Relations Lead

Chemist Warehouse; New Zealand; On-site; NZD 65,000 - 90,000; Full time

Job summary

Chemist Warehouse New Zealand is seeking a People & Culture Advisor to partner with leaders and support a broad range of HR matters across our stores and offices. You’ll provide practical, compliant HR guidance focused on employee relations, case management, and workforce initiatives.

Reporting to the People & Culture Business Partner, you’ll help strengthen workplace culture, manage investigations, and drive improvements in HR policies and processes.

Qualifications

• Experience in an HR Advisor or HR Generalist role.
• Strong working knowledge of New Zealand employment legislation and HR best practice.
• Experience managing employee relations cases including performance management, investigations and disciplinary matters.
• Excellent written communication skills and experience preparing HR documentation.
• Strong stakeholder management and relationship-building skills.
• The ability to remain calm and professional when handling sensitive or complex situations.
• Excellent organisation skills with the ability to manage competing priorities.
• Relevant HR qualification, or equivalent practical experience.
• A current driver's licence and flexibility to travel when required.

Responsibilities

• Manage and support a wide range of employee relations matters
• Coach and guide managers through performance, conduct and behavioural issues
• Support workplace investigations, disciplinary processes and grievance resolution
• Prepare and review HR documentation, including meeting invitations, investigation reports, letters and outcome correspondence
• Maintain accurate case records and ensure timely follow-up on actions
• Identify risks, trends and opportunities to improve people practices
• Provide practical and compliant HR advice to leaders
• Build manager capability through coaching, training and guidance
• Support managers to confidently handle people matters fairly and consistently
• Foster strong relationships across stores, support offices and business functions
• Contribute to People & Culture initiatives and projects
• Assist with the review and enhancement of HR policies, processes and templatesAnalyse trends and provide recommendations to improve employee experience and reduce people risk
• Support employee lifecycle activities including onboarding, transfers and offboarding
• Assist with employment documentation and HR system maintenance
• Partner with the wider People & Culture team to deliver exceptional service

Skills

HR advisory experience

Employee relations

NZ employment law

Stakeholder management

Communication

Coaching & training

Organisational skills

Travel flexibility

Education

HR qualification or equivalent

Job description

Chemist Warehouse New Zealand is seeking a People & Culture Advisor to partner with leaders and support a broad range of HR matters across our stores and offices. You’ll provide practical, compliant HR guidance focused on employee relations, case management, and workforce initiatives.

Reporting to the People & Culture Business Partner, you’ll help strengthen workplace culture, manage investigations, and drive improvements in HR policies and processes.