People & Culture Specialist – Employee Relations

Chemist Warehouse; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

Chemist Warehouse New Zealand is seeking a People & Culture Advisor to support store teams and offices with practical HR guidance. Reporting to the People & Culture Business Partner, you’ll specialise in employee relations, case management and policy development while partnering with leaders to drive a positive, compliant workplace culture.

You’ll work onsite with a fast-paced retail business, handling performance issues, investigations, onboarding, and HR documentation.

Qualifications

• Experience in an HR Advisor or HR Generalist role.
• Strong working knowledge of New Zealand employment legislation and HR best practice.
• Experience managing employee relations cases including performance management, investigations and disciplinary matters.
• Excellent written communication skills and experience preparing HR documentation.
• Strong stakeholder management and relationship-building skills.
• The ability to remain calm and professional when handling sensitive or complex situations.
• Excellent organisation skills with the ability to manage competing priorities.
• Current driver’s licence and flexibility to travel when required.

Responsibilities

• Manage and support a wide range of employee relations matters.
• Coach and guide managers through performance, conduct and behavioural issues.
• Support workplace investigations, disciplinary processes and grievance resolution.
• Prepare and review HR documentation, including meeting invitations, investigation reports, letters and outcome correspondence.
• Maintain accurate case records and ensure timely follow-up on actions.
• Identify risks, trends and opportunities to improve people practices.
• Provide practical and compliant HR advice to leaders.
• Build manager capability through coaching, training and guidance.
• Support managers to confidently handle people matters fairly and consistently.
• Foster strong relationships across stores, support offices and business functions.

Skills

HR Advisor

NZ Employment Law

Employee Relations

Stakeholder Management

Onsite Collaboration

Education

HR qualification

Job description

Chemist Warehouse New Zealand is seeking a People & Culture Advisor to support store teams and offices with practical HR guidance. Reporting to the People & Culture Business Partner, you’ll specialise in employee relations, case management and policy development while partnering with leaders to drive a positive, compliant workplace culture.

You’ll work onsite with a fast-paced retail business, handling performance issues, investigations, onboarding, and HR documentation.