People Advisor: HR & Employment Relations Coach

AIA; Auckland; On-site; NZD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible working

Mentorship program

Competitive rewards

Job summary

AIA in New Zealand is seeking a People Adviser to foster a positive employee experience. You will be the trusted first contact for employees and leaders, guiding on policies, processes and employment relations.

Working with the People & Culture team, you’ll build relationships and support leaders through complex conversations while driving continuous improvement. You will manage Workday cases, provide practical guidance, and help ensure fair, compliant outcomes aligned with our values and

Qualifications

• Experience providing HR or people advisory support and guidance on people policies, processes and lifecycle activities.
• Knowledge of employment relations and New Zealand employment legislation with sound judgement in sensitive situations.
• Strong relationship-building and communication skills with employees, leaders and colleagues.
• Proactive approach to problem solving, continuous improvement and delivering high-quality service outcomes.

Responsibilities

• Provide trusted advice to employees and leaders, enabling informed people decisions.
• Lead employment relations matters across performance, conduct and attendance, delivering compliant outcomes.
• Manage Workday cases and transactions accurately for a seamless employee experience.
• Coach leaders through sensitive conversations to build capability in managing people matters.
• Identify risks, trends and improvement opportunities, escalating complex issues for better people practices.
• Maintain knowledge resources, reporting and process documentation supporting operational excellence.

Skills

HR advisory

Employment relations

Relationship building

Problem solving

Workday experience

Education

HR qualification

Tools

Workday

Job description

AIA in New Zealand is seeking a People Adviser to foster a positive employee experience. You will be the trusted first contact for employees and leaders, guiding on policies, processes and employment relations.

Working with the People & Culture team, you’ll build relationships and support leaders through complex conversations while driving continuous improvement. You will manage Workday cases, provide practical guidance, and help ensure fair, compliant outcomes aligned with our values and