People Advisor: HR Support & Employee Experience

Auckland Council; Auckland; On-site; NZD 78,000 - 82,000; Full time

Benefits offered by this job

Four weeks annual leave

Additional leave after five years

Discounts on attractions

Health & Life Insurance

KiwiSaver 3.5%

Public transport discounts

Job summary

Auckland Council is seeking a People Advisor to be the trusted first point of contact for our kaimahi. You will provide high‑quality HR advice, guidance, and support across the employee lifecycle, delivering a seamless, people‑centred experience through digital channels.

Join a dynamic team committed to exceptional service, diversity, and employee experiences, with opportunities for development within the wider People Services division.

Qualifications

• Experience providing HR advisory and support in HR or customer-service environments.
• Confident communicator who builds rapport and focuses on customer-first solutions.
• Ability to balance multiple priorities in a fast-paced environment.
• Comfortable using technology and learning new systems.

Responsibilities

• Act as trusted first point of contact for kaimahi with high-quality HR guidance.
• Provide timely, professional, solutions-focused HR advice across the employee lifecycle.
• Manage a broad range of HR enquiries across digital channels.
• Support leaders and team with a seamless, people-centred experience.

Skills

HR advisory

Customer service

Communication

Problem solving

Education

Experience-based qualification

Tools

Technology literacy

Job description

Auckland Council is seeking a People Advisor to be the trusted first point of contact for our kaimahi. You will provide high‑quality HR advice, guidance, and support across the employee lifecycle, delivering a seamless, people‑centred experience through digital channels.

Join a dynamic team committed to exceptional service, diversity, and employee experiences, with opportunities for development within the wider People Services division.