People Advisor - Fixed Term until June 2027

Auckland Council; Auckland; On-site; NZD 78,000 - 82,000; Full time

Benefits offered by this job

Four weeks annual leave

Additional leave after five years

Discounts on attractions

Health & Life Insurance

KiwiSaver 3.5%

Public transport discounts

Job summary

Auckland Council is seeking a People Advisor to be the trusted first point of contact for our kaimahi. You will provide high‑quality HR advice, guidance, and support across the employee lifecycle, delivering a seamless, people‑centred experience through digital channels.

Join a dynamic team committed to exceptional service, diversity, and employee experiences, with opportunities for development within the wider People Services division.

Qualifications

• Experience providing HR advisory and support in HR or customer-service environments.
• Confident communicator who builds rapport and focuses on customer-first solutions.
• Ability to balance multiple priorities in a fast-paced environment.
• Comfortable using technology and learning new systems.

Responsibilities

• Act as trusted first point of contact for kaimahi with high-quality HR guidance.
• Provide timely, professional, solutions-focused HR advice across the employee lifecycle.
• Manage a broad range of HR enquiries across digital channels.
• Support leaders and team with a seamless, people-centred experience.

Skills

HR advisory

Customer service

Communication

Problem solving

Education

Experience-based qualification

Tools

Technology literacy

Job description

He angitūtanga: The opportunity

Make a difference through every interaction!

We’re looking for a People Advisor to join our team and be the trusted first point of contact for our kaimahi. In this fast‑paced role, you’ll provide high‑quality HR advice, guidance, and support that helps our people and leaders navigate the employee lifecycle with confidence. Supporting a large and diverse workforce, you’ll manage a broad range of HR enquiries, delivering a seamless, people‑centred experience across digital channels. You’ll combine strong customer service skills with sound judgement, ensuring every interaction is professional, timely, and solutions focused. This is an opportunity to be part of a team that makes a real impact every day. You’ll work alongside passionate people professionals who are committed to delivering exceptional service, building capability, and creating great employee experiences.

If you’re adaptable, people‑focused problem‑solver, and thrive in a dynamic environment, we’d love to hear from you.

He kōrero mōu: About you

You’ll thrive in this role if you have experience providing advice and support in HR, customer service, or other people‑focused environments. You’re a confident communicator who builds rapport easily, takes a customer‑first approach, and enjoys solving problems. Able to balance multiple priorities in a fast‑paced environment, you’re comfortable using technology, learning new systems, and making informed decisions. Above all, you’re a collaborative team player with a growth mindset and a passion for continuous improvement.

Ngā āhuatanga kei a mātou: What we offer

Join our welcoming and dynamic People Advice team, where no two days are the same. We’re passionate about delivering great service to our kaimahi and making a positive impact across Tāmaki Makaurau. As part of a team committed to continuous improvement, you’ll have the opportunity to develop your skills, broaden your HR experience, and grow your career across our wider people function. We work hard, support each other, and make time to celebrate success along the way.

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to thrive. As a GenderTick‑accredited organisation and Pride Pledge signatory, we celebrate diversity and the unique perspectives our people bring. Together, we’re helping create a Tāmaki Makaurau we can all be proud of.

On top of this, as part of our Auckland Council Group, you will gain access to many benefits and discounts including:

• Four weeks annual leave, plus an additional week after five years
• Additional day of leave for community activities
• Discounts on attractions such as the Maritime Museum, Auckland Zoo & Auckland Art Gallery
• Discounted Health & Life Insurance Policies
• Fareshare – Receive 25% discount on public transport fares
• 3.5% KiwiSaver on top of your salary

See a wider range of our benefits here.

We’re passionate about making a difference to Auckland through support of our internal kaimahi. Success in this position will expose you to a wide range of development and upskilling opportunities across the wider People Services division.

If you are a problem solver with a passion for providing great customer service, we would love to hear from you!

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. Together, we can create a Tāmaki Makaurau we can all be proud of.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.

Applications close Thursday 1st October 2026 at 11:59pm

We are expecting to appoint the successful applicant at a salary of between $78 - $82k per annum, depending upon skills & experience.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Employees in receipt of salary protection and/or on the predecessor Council terms and conditions of employment, please note that the salary protection and/or predecessor Council terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Council terms and conditions.