Payroll Officer

Bupa; Auckland; On-site; NZD 65,000 - 75,000; Full time

Benefits offered by this job

Southern Cross health insurance

Wellbeing discounts and EAP services

Paid parental leave (12 weeks primary,

Professional development

Job summary

Bupa New Zealand is seeking a Payroll Officer to ensure accurate and timely pay for all staff. You’ll work in a supportive environment with a focus on data integrity and regulatory compliance, delivering reliable payroll services across the organisation.

Join a values-driven team dedicated to wellbeing and service excellence, with opportunities for professional development and cross-functional collaboration across NZ operations.

Qualifications

• At least 2 years’ end-to-end New Zealand payroll processing experience.
• Experience working in a high-volume payroll environment.
• Practical knowledge of New Zealand payroll legislation and employment obligations.
• Confidence using payroll and people systems; experience with iChris, UKG Dimensions WorkforcePro, Workday, ServiceNow and Paytools is desirable.
• Strong customer service, stakeholder management, analytical, problem-solving and numeracy skills.
• High attention to detail, with the ability to work under pressure and meet payroll deadlines.
• Intermediate Microsoft Excel skills, including formulas, lookups and pivot tables.
• Working knowledge of Microsoft Office, including Word, PowerPoint, Outlook and Copilot.

Responsibilities

• Process payroll accurately and on time for NZ staff.
• Manage time and attendance, new starters, terminations, changes, allowances, deductions, leave and adjustments.
• Review reports, reconciliations, and resolve issues quickly and confidently.
• Maintain accurate payroll information and reliable people data.
• Complete pay period, month-end and year-end activities for payroll cycles.
• Use Paytools and ServiceNow to respond to payroll queries and service delivery.
• Identify practical ways to improve payroll processes, accuracy and team outcomes.

Skills

End-to-end NZ payroll processing

High-volume payroll environment

Attention to detail

Analytical

Numeracy

Customer service

Stakeholder management

Microsoft Excel

Microsoft Office

Tools

iChris

UKG Dimensions WorkforcePro

Workday

ServiceNow

Paytools

Job description

Are you an experienced and confident payroll professional who takes pride in accuracy and getting things right? Join Bupa as a Payroll Officer and help ensure our people are paid correctly, on time and with care.

Every day, in every way, we bring real heart to work. It’s what drives us to deliver our refreshingly different commitment to recruiting people who make a real difference in enriching the lives of our society’s most vulnerable. You’ll be part of an inclusive culture where you can make a difference while growing your career. We are a global healthcare company, with over 4,000 staff in across our 38 care homes and 35 retirement villages, supporting more than 5,000 residents across Bupa NZ. Think of the impact you can make.

In this role you will help deliver a smooth, accurate and trusted payroll experience for our people.

Where you will make an impact

• Process payroll accurately and on time, helping ensure our people are paid correctly each pay cycle.
• Manage approved time and attendance records, new starters, terminations, employment changes, allowances, deductions, leave and adjustments.
• Review reports, exceptions and reconciliations, resolving issues quickly and confidently.
• Maintain accurate payroll information and reliable people data.
• Complete pay period, month-end and year-end activities that support a smooth payroll experience.
• Use Paytools and ServiceNow to respond to payroll queries and support great service delivery.
• Identify practical ways to improve payroll processes, accuracy and team outcomes.

About You

• At least 2 years’ end-to-end New Zealand payroll processing experience.
• Experience working in a high-volume payroll environment.
• Practical knowledge of New Zealand payroll legislation and employment obligations.
• Confidence using payroll and people systems; experience with iChris, UKG Dimensions WorkforcePro, Workday, ServiceNow and Paytools is desirable.
• Strong customer service, stakeholder management, analytical, problem-solving and numeracy skills.
• High attention to detail, with the ability to work under pressure and meet payroll deadlines.
• Intermediate Microsoft Excel skills, including formulas, lookups and pivot tables.
• Working knowledge of Microsoft Office, including Word, PowerPoint, Outlook and Copilot.

Extra Reasons to Belong

• Opportunities to contribute to compliance, risk management, and system improvements
• Fully subsidised Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
• Wellbeing discounts and advice and EAP counselling services.
• Paid parental leave - in addition to standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
• Professional Development – in-house and external training and development.