Payroll Officer

Bupa Group; Auckland; Hybrid; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance (fully subsidised)

Wellbeing discounts

EAP counselling services

Paid parental leave

Professional development

Insurance discount for family members

Job summary

Bupa in New Zealand is seeking a Payroll Officer to deliver accurate, on-time payroll processing and trusted data for our people. You will manage end-to-end NZ payroll, time and attendance, new starters, terminations, and changes, while using Paytools and ServiceNow to answer payroll queries and drive service delivery.

A high-volume environment and strong attention to detail are essential. Join a compassionate, inclusive culture with opportunities for development and a focus on wellbeing and

Qualifications

• At least 2 years’ end-to-end New Zealand payroll processing experience.
• Experience working in a high-volume payroll environment.
• Practical knowledge of New Zealand payroll legislation and employment obligations.
• Confidence using payroll systems; experience with iChris, UKG Dimensions WorkforcePro, Workday, ServiceNow and Paytools is desirable.
• Strong customer service, stakeholder management, analytical, problem-solving and numeracy skills.
• High attention to detail, with the ability to work under pressure and meet payroll deadlines.
• Intermediate Microsoft Excel skills, including formulas, lookups and pivot tables.

Responsibilities

• Process payroll accurately and on time, ensuring our people are paid correctly each pay cycle.
• Manage approved time and attendance records, new starters, terminations, employment changes, allowances, deductions, leave and adjustments.
• Review reports, exceptions and reconciliations, resolving issues quickly and confidently.
• Maintain accurate payroll information and reliable people data.
• Complete pay period, month-end and year-end activities that support a smooth payroll experience.
• Use Paytools and ServiceNow to respond to payroll queries and support great service delivery.
• Identify practical ways to improve payroll processes, accuracy and team outcomes.

Skills

End-to-end NZ payroll

High-volume payroll

NZ payroll legislation

Payroll systems

Customer service

Analytical skills

Attention to detail

Excel skills

Tools

iChris

UKG Dimensions WorkforcePro

Workday

ServiceNow

Paytools

Copilot

Job description

Are you an experienced and confident payroll professional who takes pride in accuracy and getting things right? Join Bupa as a Payroll Officer and help ensure our people are paid correctly, on time and with care.

Every day, in every way, we bring real heart to work. It’s what drives us to deliver our refreshingly different commitment to recruiting people who make a real difference in enriching the lives of our society’s most vulnerable. You’ll be part of an inclusive culture where you can make a difference while growing your career. We are a global healthcare company, with over 4,000 staff in across our 38 care homes and 35 retirement villages, supporting more than 5,000 residents across Bupa NZ. Think of the impact you can make.

In this role you will help deliver a smooth, accurate and trusted payroll experience for our people.

Where you will make an impact

• Process payroll accurately and on time, helping ensure our people are paid correctly each pay cycle.
• Manage approved time and attendance records, new starters, terminations, employment changes, allowances, deductions, leave and adjustments.
• Review reports, exceptions and reconciliations, resolving issues quickly and confidently.
• Maintain accurate payroll information and reliable people data.
• Complete pay period, month-end and year-end activities that support a smooth payroll experience.
• Use Paytools and ServiceNow to respond to payroll queries and support great service delivery.
• Identify practical ways to improve payroll processes, accuracy and team outcomes.

About You

• At least 2 years’ end-to-end New Zealand payroll processing experience.
• Experience working in a high-volume payroll environment.
• Practical knowledge of New Zealand payroll legislation and employment obligations.
• Confidence using payroll and people systems; experience with iChris, UKG Dimensions WorkforcePro, Workday, ServiceNow and Paytools is desirable.
• Strong customer service, stakeholder management, analytical, problem-solving and numeracy skills.
• High attention to detail, with the ability to work under pressure and meet payroll deadlines.
• Intermediate Microsoft Excel skills, including formulas, lookups and pivot tables.
• Working knowledge of Microsoft Office, including Word, PowerPoint, Outlook and Copilot.

Extra Reasons to Belong

• Opportunities to contribute to compliance, risk management, and system improvements
• Fully subsidised Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
• Wellbeing discounts and advice and EAP counselling services.
• Paid parental leave - in addition to standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
• Professional Development - in-house and external training and development.