Patient Services Trainee: Hands-On Care & Growth

Awanui Group; Auckland; On-site; NZD 30,000 - 36,000; Full time

Job summary

Awanui Labs, part of Awanui Group, is seeking a motivated Trainee for our Patient Services Department in Auckland. This is a permanent, full-time position of 80 hours per fortnight, offering hands-on experience across multiple collection centres within WDHB clusters and ongoing training to support your professional development.

You will collect blood samples and contribute to the smooth delivery of timely, high-quality laboratory services for patients in the community and hospital settings.

Qualifications

• Must have a friendly, positive attitude with cultural sensitivity.
• Compassion for patients and desire to provide high-quality care to diverse patients.
• Excellent customer service skills and professional presentation.
• Strong attention to detail; ability to follow processes accurately under pressure.
• Respect for patient confidentiality and data handling.
• Good computer skills.
• Eligibility to work in New Zealand.

Responsibilities

• Collect blood samples from patients in both community and hospital settings.
• Handle and manage contained biological specimens, including blood, faeces, urine, and tissue, in accordance with safety and compliance standards.
• Ensure accurate labelling, handling, and transport of patient specimens.

Skills

Friendly and positive attitude

Compassion for patients

Customer service excellence

Attention to detail

Confidentiality and professionalism

Computer literacy

Eligibility to work in New Zealand

Job description

Awanui Labs, part of Awanui Group, is seeking a motivated Trainee for our Patient Services Department in Auckland. This is a permanent, full-time position of 80 hours per fortnight, offering hands-on experience across multiple collection centres within WDHB clusters and ongoing training to support your professional development.

You will collect blood samples and contribute to the smooth delivery of timely, high-quality laboratory services for patients in the community and hospital settings.