Patient Services Coordinator - Hospital Admin (Temp/FT)

Alpha Personnel Recruitment Ltd; Auckland; On-site; NZD 34,000 - 48,000; Full time

Job summary

Alpha Personnel Recruitment Ltd in Auckland is seeking experienced Patient Administration Coordinators to join busy hospital teams across the region. These roles involve coordinating patient appointments, managing records, handling referrals, and providing compassionate administrative support in a fast-paced healthcare setting.

Ideal candidates will have healthcare administration experience, strong communication skills, and the ability to stay calm under pressure.

Qualifications

• Previous experience in healthcare administration, hospital administration, medical reception or a busy administration environment.
• Experience working in a fast-paced environment with competing priorities.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• The ability to remain calm and professional under pressure.
• Confidence using computer systems and learning new databases.
• A professional, friendly and empathetic approach when dealing with patients.
• Previous experience with hospital systems such as TrackCare, Health Connect South or similar systems is advantageous.

Responsibilities

• Coordinating patient appointments and bookings.
• Managing patient information and maintaining accurate records.
• Processing referrals, admissions, discharges and other patient documentation.
• Responding to patient and internal enquiries via phone, email and in person.
• Liaising with patients, families, clinicians and other hospital departments.
• Data entry and updating hospital information systems.
• Supporting clinical teams with day-to-day administration.
• Ensuring information is recorded accurately and confidentially.
• Providing professional and compassionate customer service.

Skills

Healthcare administration

Fast-paced environment

Communication

Attention to detail

Calm under pressure

TrackCare

Health Connect South

Tools

TrackCare

Health Connect South

Job description

Alpha Personnel Recruitment Ltd in Auckland is seeking experienced Patient Administration Coordinators to join busy hospital teams across the region. These roles involve coordinating patient appointments, managing records, handling referrals, and providing compassionate administrative support in a fast-paced healthcare setting.

Ideal candidates will have healthcare administration experience, strong communication skills, and the ability to stay calm under pressure.