Patient Administration Coordinators

JobSpace; Auckland; On-site; NZD 39,000 - 52,000; Full time

Job summary

Jora New Zealand is seeking experienced Patient Administration Coordinators to join busy hospital teams across Auckland. These roles offer challenging, rewarding work in a fast-paced healthcare environment with opportunities for temporary and ongoing assignments.

Responsibilities include coordinating patient appointments, managing records, processing referrals, and providing professional, compassionate customer service to patients and clinical staff.

Qualifications

• Previous healthcare or hospital administration experience
• Experience in a fast-paced environment with competing priorities
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Ability to stay calm and professional under pressure
• Comfort using computer systems and learning new databases
• Empathetic, friendly approach when dealing with patients
• Experience with hospital systems such as TrackCare or Health Connect South is advantageous

Responsibilities

• Coordinate patient appointments and bookings
• Manage patient information and maintain accurate records
• Process referrals, admissions, discharges and other patient documentation
• Respond to patient and internal enquiries via phone, email and in person
• Liaise with patients, families, clinicians and other hospital departments
• Data entry and updating hospital information systems
• Support clinical teams with day-to-day administration
• Ensure information is recorded accurately and confidentially
• Provide professional and compassionate customer service

Skills

Healthcare administration

Medical reception

Customer service

Data entry

Attention to detail

Communication

Empathy

Calm under pressure

Tools

TrackCare

Health Connect South

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Multiple Opportunities | Auckland | Full-Time & Temporary Assignments

We are currently seeking experienced and motivatedPatient Administration Coordinatorsto join busy hospital teams across Auckland.These are fantastic opportunities for organised, people-focused administrators who enjoy working in afast-paced healthcare environment and making a positive difference to patients and clinical teams.

About the Role

• Coordinating patient appointments and bookings
• Managing patient information and maintaining accurate records
• Processing referrals, admissions, discharges and other patient documentation
• Responding to patient and internal enquiries via phone, email and in person
• Liaising with patients, families, clinicians and other hospital departments
• Data entry and updating hospital information systems
• Supporting clinical teams with day-to-day administration
• Ensuring information is recorded accurately and confidentially
• Providing professional and compassionate customer service

About You

• Previous experience inhealthcare administration, hospital administration, medical reception or a busy administration environment
• Experience working in afast-paced environmentwith competing priorities
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• The ability to remain calm and professional under pressure
• Confidence using computer systems and learning new databases
• A professional, friendly and empathetic approach when dealing with patients
• Previous experience with hospital systems such asTrackCare, Health Connect South or similar systemsis advantageous

Why Join Us?

• Opportunities to work within leading hospital environments
• Gain valuable experience within the healthcare sector
• Supportive and professional team environments
• Opportunities for temporary and ongoing assignments
• Competitive hourly rates depending on experience
• Potential opportunities to move into longer-term or permanent roles

If you are an experienced administrator who thrives in afast-paced healthcare environment, enjoys working with people and would like to build your experience within the hospital sector,we would love to hear from you!