Partner - Small Business

Bank of New Zealand; Hamilton; On-site; NZD 110,000 - 150,000; Full time

Job summary

Bank of New Zealand is seeking a Small Business Partner in Hamilton to build trusted relationships with local small business customers, understand their financial position, and provide tailored lending and banking solutions to support sustainable growth.

You will manage a portfolio while developing new opportunities, connecting customers with BNZ specialists and developing strong networks in the local business community. This role emphasises responsible lending and credit quality.

Qualifications

• Previous business banking experience would be highly advantageous, along with a sound understanding of lending and business financials.
• Understanding the opportunities and challenges involved in running a small business.
• Confident creating new opportunities through networks, referrals or local connections.
• Ability to interpret financial information and apply sound judgement for responsible lending outcomes.
• Sound judgement and understanding of responsible lending and credit risk.
• Enjoys collaborating with specialists to deliver a seamless customer experience.
• Mandarin and/or Cantonese language skills would be valuable for diverse customers.

Responsibilities

• Build trusted, long-term relationships with small business customers.
• Understand each customer’s business, financial position and goals.
• Provide tailored lending and banking solutions to support growth.
• Manage a portfolio of existing customers while developing new opportunities.
• Connect customers with BNZ specialists when needed.
• Develop networks across the local business community.
• Maintain strong credit quality and responsible lending practices.

Skills

Business banking experience

Relationship building

Credit risk understanding

Interpreting financial information

Job description

Worker Type: Permanent

Here at BNZ, it’s about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise “If you can imagine a better future, let’s find a way.”

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

Mō te Tūranga| About the Role

As a Small Business Partner, you’ll be working with some of our more complex business and small business customers, providing practical banking advice and connect customers with the right BNZ products, services and specialists to help their businesses succeed.

You’ll manage and grow your portfolio by building strong relationships with existing customers and connecting with prospective customers in the local business community.

What does the day to day for a Small Business Partner look like?

• Building trusted, long-term relationships with small business customers.
• Understanding each customer’s business, financial position and future goals.
• Providing tailored lending and banking solutions that support sustainable growth.
• Managing a portfolio of existing customers while developing new business opportunities.
• Connecting customers with BNZ specialists when they need additional expertise.
• Developing strong networks across the local business community.
• Managing lending responsibly and maintaining strong credit quality.

What attributes will make you successful?

• Previous business banking experience would be highly advantageous, along with a sound understanding of lending and business financials.
• An understanding of the opportunities and challenges involved in running a small business.
• You’re confident creating new opportunities, whether through existing networks, customer referrals or connections within the local business community.
• You can interpret financial information and apply sound judgement to deliver responsible, well-considered lending outcomes.
• Sound judgement and an understanding of responsible lending and credit risk.
• You enjoy collaborating with specialists and bringing the right people together to deliver a seamless customer experience.
• Mandarin and/or Cantonese language skills would be valuable, supporting strong connections with our diverse customer base.

What is the most exciting thing about these opportunities?

You’ll see first‑hand the difference your support can make - Whether you’re helping a customer get a new idea off the ground, navigate a challenge or take the next step in their growth, you’ll be there to provide practical guidance and banking support.

We need someone who is motivated by connecting with new opportunities - not afraid to put themselves out there or pick up the phone to see how we can help. You’ll be seen as a “trusted advisor” and build confidence by demonstrating your ability to work effectively and efficiently in supporting them meet their financial goals.

Nau Mai ki te Pēke o Aotearoa| Come to the Bank of New Zealand

This is an exciting opportunity to join us! We’re bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you’re ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander’s to ‘Find their way’, then show your interest by submitting your application - we can’t wait to read it.

Ehara taku toa i te toa takitahi, ubaka he toa takitini” - Success is not the work of an individual, but the work of many.

Closing Date: 03 November 2026

Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.