Part-Time Banking: Customer Specialist with Growth

ASB Bank; Auckland; Hybrid; NZD 30,000 - 36,000; Part time

Benefits offered by this job

Competitive salary

Health & Life insurance

Comprehensive training

Career development

Diversity & inclusion

Internal growth opportunities

Community-focused team

Job summary

ASB Bank is seeking a people-focused Customer Specialist at our Riccarton Advice Centre in Christchurch. This permanent part-time role covers Monday and Saturday shifts (16 hours per week) and offers stability and growth within a trusted New Zealand bank.

You'll assist customers with everyday banking needs, open accounts, and guide them toward digital banking solutions, building lasting relationships and delivering an exceptional service experience in a fast-paced, community-focused environment.

Qualifications

• This role requires strong communication and relationship-building skills.
• Comfort with using technology and learning new systems.
• Positive attitude and willingness to learn.
• Ability to identify customer needs and provide personalised solutions.
• Team-focused mindset and contributing to a positive branch culture.

Responsibilities

• Help customers with everyday banking needs and deliver an exceptional experience.
• Open accounts and support customers in managing finances.
• Assist customers with digital banking solutions.
• Build meaningful relationships and identify opportunities to support customers.

Skills

Strong communication

Relationship-building

Technology literacy

Positive attitude

Customer needs identification

Team-oriented mindset

Job description

ASB Bank is seeking a people-focused Customer Specialist at our Riccarton Advice Centre in Christchurch. This permanent part-time role covers Monday and Saturday shifts (16 hours per week) and offers stability and growth within a trusted New Zealand bank.

You'll assist customers with everyday banking needs, open accounts, and guide them toward digital banking solutions, building lasting relationships and delivering an exceptional service experience in a fast-paced, community-focused environment.