To lead the Panel & Paint department and own the Buffing & Grooming process, so that every vehicle is repaired, refinished and presented to a consistent high standard, on time and at the lowest cost consistent with that standard, in a workshop that is safe, well maintained and compliant.
About you
- Trade qualification in panel beating or automotive refinishing (for example NZ Certificate in Collision Repair, Level 4), or equivalent experience.
- Minimum five years of trade experience in panel and paint.
- At least two years in a leading hand, foreman or supervisory role (preferred).
- Comprehensive knowledge of panel, structural and refinishing repair processes.
- Sound knowledge of paint systems, colour matching, and diagnosis and correction of paint defects.
- Knowledge of machine polishing, paint correction and vehicle grooming standards.
- Working knowledge of spray booth operation and maintenance requirements.
- Proven ability to lead, motivate and hold a team accountable.
- Strong organisational, planning and time management skills.
- Current clean Driver Licence required (minimum Restricted).
Key Responsibilities:
- Supervise, allocate and prioritise the daily workload of panel beaters, spray painters and buffing and grooming staff to meet production targets and vehicle turnaround times.
- Set clear expectations for output, quality and conduct; monitor individual productivity and give regular feedback and coaching.
- Train and develop team members, including induction of new starters and multi-skilling across panel, paint and grooming.
- Manage rosters, attendance and leave cover within the department in liaison with the Operations Manager and HR.
- Address performance and conduct issues early, and elevate to the Operations Manager and HR in line with company policy.
- Assess incoming vehicles, determine the repair method and estimate labour and materials before work starts.
- Ensure all repairs follow best-practice repair methods and company procedures.
- Carry out quality checks at key stages (pre-paint, post-paint and pre-release), including colour match, finish, panel gaps, overspray and masking.
- Own the buffing and grooming process: maintain the standard operating procedure, checklists, work sequence and time standards, and ensure staff follow them.
- Lead health and safety in the department in accordance with the Health and Safety at Work Act 2015 and company Health & Safety Policies and Procedures.
- Monitor productivity, report on KPIs, and drive continuous improvement across the department.