Paints Trade Sales & Color Advisor

DuluxGroup (Australia) Pty Ltd; Christchurch; On-site; NZD 40,000 - 50,000; Full time

Benefits offered by this job

Life, Health and Income Protection

Staff discounts across DuluxGroup

KiwiSaver matching up to 4%

Learning and development opportunities

Career pathways across NZ and AU

Wellbeing support and EAP

Job summary

Dulux Trade Centres in Christchurch Hornby is seeking a full-time customer-focused retail team member to assist trade professionals and DIY customers daily.

You will provide product recommendations, colour advice, mix and tint paint, process sales, and help with stock and merchandising while upholding workplace safety standards. This role offers strong team support and clear career paths within DuluxGroup.

Qualifications

• Customer-focused and able to build relationships with customers.
• Strong communication skills and confidence in engaging with a range of customers.
• Willingness to learn, develop new skills, and contribute to a busy store environment.
• Excellent attention to detail in all tasks.
• Physically capable of safely lifting paint products up to 25kg.
• Retail or customer service experience is advantageous but not essential.

Responsibilities

• Build strong relationships with trade and DIY customers and provide outstanding service.
• Provide product recommendations, colour advice, and practical solutions for customers' projects.
• Support store sales growth through customer engagement, upselling, and promoting products and services.
• Mix and tint paint accurately while maintaining high quality standards.
• Process sales transactions, invoices and customer orders with accuracy.
• Assist with stock management, merchandising, and maintaining an organised store environment.
• Support a culture of safety and ensure tasks follow company procedures.

Skills

Customer service

Communication skills

Team player

Attention to detail

Physical fitness

Job description

Dulux Trade Centres in Christchurch Hornby is seeking a full-time customer-focused retail team member to assist trade professionals and DIY customers daily.

You will provide product recommendations, colour advice, mix and tint paint, process sales, and help with stock and merchandising while upholding workplace safety standards. This role offers strong team support and clear career paths within DuluxGroup.