Outpatient Scheduler: Precision in Patient Scheduling

North Island - Northland; Whangarei; On-site; NZD 55,000 - 75,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking an Outpatient Scheduler to manage the booking system and patient waiting lists, delivering a customer-focused service to patients and their families across Te Tai Tokerau.

You will collaborate with the Outpatient Scheduling Services team, demonstrate strong organisation, attention to detail, and proficiency with patient management systems such as WebPAS.

Qualifications

• Proven ability to manage booking systems and patient waiting lists.
• Strong written and verbal communication.
• Attention to detail in documentation.
• Ability to work under pressure and meet deadlines.
• Knowledge of WebPAS or similar patient management systems.
• Current first aid certification.

Responsibilities

• Manage the outpatient booking system and patient waiting lists.
• Provide customer-focused scheduling support to patients and their families.
• Collaborate with clinical teams to coordinate clinics across Te Tai Tokerau.
• Maintain accurate scheduling records and documentation.

Skills

Computer proficiency

Communication

Documentation

Attention to detail

English language

Working under pressure

Organisational skills

First aid

Te Reo Māori awareness

WebPAS knowledge

Tools

WebPAS

Job description

Health New Zealand | Te Whatu Ora is seeking an Outpatient Scheduler to manage the booking system and patient waiting lists, delivering a customer-focused service to patients and their families across Te Tai Tokerau.

You will collaborate with the Outpatient Scheduling Services team, demonstrate strong organisation, attention to detail, and proficiency with patient management systems such as WebPAS.