Outpatient Scheduler: Precise Booking & Patient Care

New Zealand Government; Northland; On-site; NZD 55,000 - 75,000; Full time

Job summary

Health New Zealand | Te Whatu Ora in Whangārei is seeking an Outpatient Scheduler to manage the booking system and patient waiting lists, delivering a customer-focused service across Te Tai Tokerau.

You will collaborate with the outpatient scheduling team, require advanced computer skills and strong communication, and maintain accurate documentation.

This permanent full-time role supports equitable healthcare delivery for Northland communities.

Qualifications

• Advanced computer proficiency and strong documentation skills.
• Excellent written and verbal English communication.
• Ability to produce accurate, detailed documentation with attention to detail.

Responsibilities

• Manage booking system and patient waiting lists.
• Provide customer-focused scheduling support to patients and families.
• Coordinate outpatient scheduling across Te Tai Tokerau.
• Collaborate with outpatient scheduling team to ensure timely appointments.

Skills

Computer proficiency

Communication

Documentation accuracy

English proficiency

Organisational skills

Work under pressure

Te Reo Māori awareness

Healthcare experience

WebPAS knowledge

Tools

WebPAS

Job description

Health New Zealand | Te Whatu Ora in Whangārei is seeking an Outpatient Scheduler to manage the booking system and patient waiting lists, delivering a customer-focused service across Te Tai Tokerau.

You will collaborate with the outpatient scheduling team, require advanced computer skills and strong communication, and maintain accurate documentation.

This permanent full-time role supports equitable healthcare delivery for Northland communities.