Outpatient Reception & Admin Coordinator (Dunedin)

South Island - Otago; Dunedin; On-site; NZD 68,000 - 72,000; Part time

Job summary

Health New Zealand | Te Whatu Ora Southern invites applications for a Receptionist Administrator – Women's Health & Outpatient Services in Dunedin. This role supports the Outpatients reception and adjacent clinics with flexible administration, staff scheduling on Thursdays and Fridays, and patient flow coordination.

You’ll greet visitors, handle enquiries by phone, email and task lists, assist with self-check-in kiosks, enter referrals, and keep scanning and filing up to date.

Qualifications

• Strong customer service or reception experience.
• Proficient computer skills and ability to type quickly.
• Excellent written and verbal communication.

Responsibilities

• Greet visitors and direct them to the correct area.
• Handle enquiries by phone, email and digital task lists within timeframes.
• Process patient arrivals in the queue system before consultations.
• Support patients in using self-check-in kiosks and related tech.
• Load referral details accurately in the patient administration system.

Skills

Customer service

Reception

Typing 65 wpm

Attention to detail

Privacy awareness

Tools

Microsoft Word

Excel

Outlook

Job description

Health New Zealand | Te Whatu Ora Southern invites applications for a Receptionist Administrator – Women's Health & Outpatient Services in Dunedin. This role supports the Outpatients reception and adjacent clinics with flexible administration, staff scheduling on Thursdays and Fridays, and patient flow coordination.

You’ll greet visitors, handle enquiries by phone, email and task lists, assist with self-check-in kiosks, enter referrals, and keep scanning and filing up to date.