Outlet Manager: Lead Growth, Service & Profitability

Nelson Marlborough Health; Blenheim; Vor Ort; NZD 65.000 - 90.000; Vollzeit

Zusammenfassung

Nelson Marlborough Health is seeking an experienced Outlet Manager to lead daily operations of one of our healthcare retail outlets in Blenheim. You will manage staff, schedule rosters, ensure service quality and profitability.

The role requires strong leadership, planning and stock control, with responsibility for customer service, food safety and regulatory compliance. You will implement promotions and coordinate with suppliers to optimise stock and sales.

Qualifikationen

• Two years’ retail, hospitality or outlet management experience.
• NZQF Level 4 qualification (or higher) in Hospitality, Business, Administration, Retail, or related field.
• Experience in independent decision-making for a retail or hospitality outlet.

Aufgaben

• Oversee day-to-day operation and commercial performance of the outlet.
• Plan staffing, rosters and workforce utilisation to meet business needs.
• Lead staff performance, training and workplace standards.
• Monitor sales, costs, stock, and profitability; identify improvement opportunities.
• Manage stock levels, inventory control and supplier coordination.
• Maintain high standards of customer service and resolve issues.
• Ensure food quality, hygiene, health and safety, and regulatory compliance.
• Implement promotions to increase sales and customer engagement.
• Maintain outlet facilities and equipment to operational standards.

Kenntnisse

Staff management

Leadership

Planning

Decision-making

Organisational skills

Profitability awareness

Ausbildung

NZQF Level 4 qualification in Hospitality, Business, Administration, Retail or related field

Tools

Stock management systems

POS systems

Jobbeschreibung

Nelson Marlborough Health is seeking an experienced Outlet Manager to lead daily operations of one of our healthcare retail outlets in Blenheim. You will manage staff, schedule rosters, ensure service quality and profitability.

The role requires strong leadership, planning and stock control, with responsibility for customer service, food safety and regulatory compliance. You will implement promotions and coordinate with suppliers to optimise stock and sales.