Outlet Manager: Flexible Hours, Profit Growth

Fulton Hogan; Blenheim; On-site; NZD 60,000 - 90,000; Full time

Job summary

Blenheim Yum Yum Kebab and Smoothies in Marlborough, New Zealand, seeks an experienced Outlet Manager to oversee daily operations, staff coordination and customer service standards. You will monitor stock, costs and profitability while ensuring compliance with food hygiene and safety requirements.

The role requires leadership, strong commercial awareness and the ability to make independent operational decisions to drive outlet performance and customer satisfaction.

Qualifications

• 2+ years in retail, hospitality or outlet management.
• NZQF Level 4 or higher in related field.
• Ability to independently manage and make operational decisions.
• Strong commercial awareness and understanding of sales, costs and profitability.
• Leadership, planning, decision-making and organisational skills.

Responsibilities

• Take overall responsibility for day-to-day operation and commercial performance of the outlet.
• Plan and manage staffing requirements, rosters, shift allocation and workforce utilisation.
• Lead and manage staff performance, including training and standards.
• Monitor sales, costs, stock and profitability; identify improvement opportunities.
• Manage stock levels, purchasing, inventory control and wastage with suppliers.
• Review demand, sales patterns and operational performance to inform decisions.
• Maintain high standards of customer service and resolve issues.
• Ensure food quality, hygiene, health and safety and regulatory requirements.
• Coordinate stock management to ensure product availability.
• Maintain and review operational and financial records; provide performance information to management.
• Implement promotional activities to increase sales and engagement.
• Identify issues and implement solutions to improve efficiency and service.

Skills

Staff leadership

Customer service

Retail operations

Education

NZQF Level 4 or higher in Hospitality/Business/Administration/Retail

Job description

Blenheim Yum Yum Kebab and Smoothies in Marlborough, New Zealand, seeks an experienced Outlet Manager to oversee daily operations, staff coordination and customer service standards. You will monitor stock, costs and profitability while ensuring compliance with food hygiene and safety requirements.

The role requires leadership, strong commercial awareness and the ability to make independent operational decisions to drive outlet performance and customer satisfaction.