Outlet Manager: Lead Ops, Profitability & Flexible Hours

New Zealand Government Joba; Marlborough; Presencial; NZD 42 000 - 60 000; Tempo integral

Resumo da oferta

Blenheim Yum Yum Kebab and Smoothies is seeking an experienced Outlet Manager to oversee daily operations, drive profitability and maintain high standards of customer service in Blenheim. You will manage staff, plan rosters, monitor stock and sales, and ensure regulatory and safety compliance.

The role requires strong leadership, planning and decision-making skills, with the ability to work flexible hours including weekends. Previous hospitality or retail management experience is essential.

Qualificações

• Minimum two years’ relevant retail, hospitality or outlet management experience.
• A Level 4 or higher qualification in any field.

Responsabilidades

• Take overall responsibility for the day-to-day operation and commercial performance of the outlet.
• Plan and manage staffing requirements, rosters, shift allocation and workforce utilisation to meet business needs.
• Lead and manage staff performance, including training, development, performance expectations and workplace standards.
• Monitor sales, revenue, cash handling, operating costs and outlet performance, and identify opportunities to improve profitability.
• Manage stock levels, purchasing requirements, inventory control and wastage, including coordination with suppliers.
• Review customer demand, sales patterns and operational performance to support business and product decisions.
• Maintain high standards of customer service and resolve customer issues appropriately.
• Coordinate ordering, receiving and stock management to ensure appropriate product availability.

Descrição da oferta de emprego

Blenheim Yum Yum Kebab and Smoothies is seeking an experienced Outlet Manager to oversee daily operations, drive profitability and maintain high standards of customer service in Blenheim. You will manage staff, plan rosters, monitor stock and sales, and ensure regulatory and safety compliance.

The role requires strong leadership, planning and decision-making skills, with the ability to work flexible hours including weekends. Previous hospitality or retail management experience is essential.