Outbound Sales Customer Service

Recruitment Studio; Devonport-Takapuna; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Free fruit & snacks

Job summary

Recruitment Studio in Takapuna, North Island seeks an outbound sales/customer service representative to manage customer interactions by phone and email, convert warm leads into onboarded customers, and keep CRM records accurate.

You will make outbound calls to warm leads, manage the sales process end-to-end, and collaborate with internal teams to ensure you have all the relevant information.

Qualifications

• Proven ability to make outbound calls to existing leads.
• Excellent verbal communication skills.
• Empathy and a customer-centric mindset.

Responsibilities

• Make outbound calls to warm leads, being professional and informative.
• Take ownership of the sales process from start to finish.
• Maintain accurate customer records and ensure data integrity.
• Collaborate with internal teams to ensure you have all the relevant information.

Skills

Outbound calls

Verbal communication

Empathy

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Recruitment Studio – Takapuna, North Island

• Prime Takapuna office, NZ owned fast growing business
• Outbound sales experience required,all leads provided
• Immediate start tempopportunity until Xmas,free fruit & snacks

• Prime Takapuna office, NZ owned fast growing business
• Outbound sales experience required,all leads provided
• Immediate start tempopportunity until Xmas,free fruit & snacks

About the Company

A dynamic and innovative New Zealand retailer, committed to reshaping how products and services are delivered and experienced. With a strong reputation in the B2B market, the company is launching a compelling B2C brand to attract residential and small business customers.

The vision is bold, the action decisive, and the energy always positive. The company is committed to leaving a legacy for its people, communities, and customers.

About the Role

You’ll be the voice of the company, managing customer interactions across phone and email. Your mission: deliver exceptional customer service, convert warm leads into onboarding customers, and maintain accurate records in the CRM.

Key Responsibilities

• Make outbound calls to warm leads, being professional and informative
• Take ownership of the sales process from start to finish
• Maintain accurate customer records and ensure data integrity
• Collaborate with internal teams to ensure you have all the relevant information

Skills & Experience You Have

• Proven ability to make outbound calls to existing leads
• Excellent verbal communication skills
• Empathy and a customer-centric mindset
• Desirable: Experience in retail, utilities, or energy sector