Orewa Customer Sales Consultant (Part-Time 24.5 Hours)

The New Zealand Automobile Association (Incorporated); Orewa; On-site; NZD 25,000 - 32,000; Part time

Benefits offered by this job

Free AA Membership for you and your wh

A day off for your birthday and 2 days

Training available / career develop

Discounted insurance

Job summary

The New Zealand Automobile Association (Incorporated) is seeking a part-time Customer Sales Consultant at the Orewa centre. This role focuses on delivering exceptional customer service, identifying customer needs, and promoting AA products in a busy retail setting.

You’ll also handle driver licensing and vehicle registration tasks. Join a trusted New Zealand brand, with benefits including membership for you and whānau, birthday and wellbeing leave, training opportunities, and insurance

Qualifications

• Proven sales experience and the ability to achieve KPIs.
• Enjoys providing exceptional customer service.
• Great communication skills.
• Able to learn quickly.
• Natural team player.

Responsibilities

• As the face of the AA for Orewa, you will be offering a customer centric approach to everyone who visits our AA centre.
• As a Customer Sales Consultant, you will identify customer needs and provide them with the right AA products, ensuring great customer outcomes in a fast-paced retail environment.
• Be involved in processing driver licensing and vehicle registration transactions.

Skills

Customer service

Sales

Communication

Learn quickly

Team player

Job description

Working with the AA

For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands. From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we're building the organisation of the future - more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We're investing in our people, platforms, and ways of working to stay ahead of what our members and customers need. Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come and work with us at our AA Centre for Orewa. This will be a part-time position working 24.5 hours per week most likely on the following schedule: Monday 8:30am - 5:00pm, Tuesday 8.30am - 5:00pm, Thursday 10:30am - 3.30pm and Friday 10:30am - 3.30pm.

If you're keen to take on a new challenge and passionate about delivering exceptional service, we’d love to hear from you.

What You'll Be Doing

• As the face of the AA for Orewa, you will be offering a customer centric approach to everyone who visits our AA centre.
• As a Customer Sales Consultant, you will play an important role in identifying customer needs and providing them with the right AA products, ensure great customer outcomes in a fast-paced retail environment.
• Be involved in a variety of tasks that includes processing driver licensing and vehicle registration transactions.

About You

• Proven sales experience and the ability to achieve KPIs
• Enjoys providing exceptional customer service
• Great communication skills
• Able to learn quickly
• Natural team player

What We Offer

• Free AA Membership for you and your whānau
• A day off for your birthday and 2 days wellbeing leave annually
• Training available / career development
• Discounted insurance

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

Our recruitment process is people-led and relationship-focused—we do not use AI to screen or assess applications. Every application is reviewed by a real person, because we value potential, individuality, and the human stories behind each candidate. We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members. Our purpose of caring for our Members and the people, spaces and places that are important to them drives us and connects us as a team.