Operations & Volunteer Coordinator

Do Good Group; Auckland; Hybrid; NZD 41,000 - 48,000; Part time

Benefits offered by this job

Competitive remuneration

15–20 hours/week

Independent contractor agreement

Flexible working arrangements

Office-based collaboration

Job summary

Earth Action Trust in Auckland is seeking an organised Operations & Volunteer Coordinator to help strengthen day-to-day operations and support our volunteer network. This part-time, contract role offers 15-20 hours per week, with flexible arrangements and a chance to help grow a small environmental charity while engaging with diverse communities.

You will coordinate administration, maintain records and systems, support governance activities and contribute to process improvements that enable our

Qualifications

• Experience in administration or volunteer management in NGO/Not-for-profit.
• Experience with diverse communities and migrant backgrounds.
• Strong organisational skills and ability to manage competing priorities.
• Proficient with Microsoft 365, Excel and SharePoint to improve workflows.
• Excellent written communication and record-keeping.
• Strong interpersonal skills to engage volunteers and stakeholders.
• Proactive, solutions-focused with initiative.
• Commitment to environmental and community purpose.

Responsibilities

• Coordinate day-to-day organisational administration and records.
• Support volunteer recruitment, onboarding, onboarding, matching and recognition.
• Improve workflows and maintain shared systems and documentation.
• Support governance activities and board meeting minutes.
• Keep information organised and actions moving forward.

Skills

Administration

Operations coordination

Volunteer management

Microsoft 365

Excel

SharePoint

Written communication

Interpersonal skills

Proactive problem-solving

Environmental/Community commitment

Tools

Microsoft 365

Excel

SharePoint

Job description

Operations & Volunteer Coordinator

Earth Action Trust | Western Springs, Auckland

15-20 hours per week | $30-$35/hour | Part-time Contract

The Opportunity (He angitūtanga)

Earth Action Trust (EAT) is seeking an organised, proactive and community-minded Operations & Volunteer Coordinator to help strengthen the day-to-day operations of our growing environmental charity.

This is an exciting opportunity for someone who enjoys bringing structure to a busy organisation, connecting people, improving systems and making things happen.

Working closely with our Operations Lead, you will support organisational administration, coordinate our volunteer network and help improve the systems and processes that enable our environmental programmes to thrive.

We're looking for someone who takes initiative, works confidently and independently, and enjoys being part of a small, collaborative team. As EAT continues to grow and evolve, you'll have a genuine opportunity to shape how we work and contribute to our future development.

About Earth Action Trust (Nuku Nuku a Papatūānuku)

Earth Action Trust is a migrant-led charitable organisation empowering Auckland's ethnic communities through environmental education and action.

We specialise in delivering practical sustainability programmes that connect people with climate action, waste minimisation, flood resilience and environmental stewardship.

Our work is guided by Te Tiriti o Waitangi principles, and we are committed to embedding Te Ao Māori perspectives into the way we work, engage with communities and care for the environment.

About the Role

The Operations & Volunteer Coordinator plays a central role in keeping EAT's organisational operations running smoothly and supporting volunteers across our environmental programmes.

You will coordinate everyday administration, maintain organisational information and systems, support volunteer engagement and development, and provide administrative support across the organisation, including governance activities.

As a central point of coordination across EAT, you will help keep information organised, people connected and agreed actions moving forward.

This role is particularly suited to someone who enjoys improving processes, working with diverse communities and helping a small organisation become more effective and sustainable.

Key Responsibilities

Operations & Administration: Coordinate day-to-day organisational administration, including office resources, bookings, equipment, shared calendars, records and general enquiries. Support team and Board meetings, maintain minutes and action registers, coordinate policy documentation and implementation, and ensure organisational records are well maintained.

Volunteer Coordination & Development: Support EAT's organisation-wide volunteer network through recruitment, onboarding, induction, communication, volunteer matching and recognition. Maintain volunteer records and help establish consistent processes that strengthen volunteer engagement, retention and development.

Organisational Coordination & Systems Improvement: Work closely with the Operations Lead and programme teams to improve administrative workflows, maintain shared systems and documentation, track organisational priorities and follow up on agreed actions. Identify opportunities to streamline processes and strengthen operational efficiency.

About You

We're looking for someone who is highly organised, takes ownership of their work and enjoys helping people and organisations succeed.

You will ideally have:

Essential

• Experience in administration, operations coordination or volunteer management, ideally within the NGO, community or not-for-profit sector.

• Experience working with people from diverse cultural backgrounds, particularly ethnic and migrant communities.

• Strong organisational skills, attention to detail and the ability to manage competing priorities independently.

• Confidence using Microsoft 365, Excel and SharePoint, with the ability to improve administrative systems and workflows.

• Excellent written communication, documentation and record-keeping skills.

• Strong interpersonal skills and the ability to coordinate and engage volunteers and stakeholders.

• A proactive, solutions-focused approach, with the confidence to take initiative and follow through on agreed actions.

• A genuine commitment to EAT's environmental and community purpose.

Highly Valued (not essential)

• Experience developing and maintaining volunteer engagement systems.

• Familiarity with NGO governance processes, Board administration, policy development or implementation.

• Experience supporting organisational development or process improvement.

• Newsletter management, social media coordination or Canva skills.

• Additional language skills relevant to Auckland's ethnic communities.

What We Offer

Joining Earth Action Trust means becoming part of a small, passionate team where you'll have genuine opportunities to influence, innovate and grow alongside the organisation.

We offer:

• Competitive remuneration of $30-$35 per hour, depending on experience.

• Approximately 15-20 hours per week, under an independent contractor agreement.

• Flexible working arrangements, with regular opportunities for office-based collaboration.

• Opportunities to contribute to organisational development, strengthen systems and shape our volunteer engagement approach.

• The opportunity to make a meaningful difference in Auckland's diverse communities while helping build a stronger, more sustainable environmental organisation.