Operations Team Leader – Retail & Pet Care

Animates Holdings NZ Ltd; Dunedin; Sur place; NZD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

Career development

Staff discounts

Parental leave

Volunteer leave

Bereavement leave

Employee assistance program

Counselling services

Résumé du poste

Animates Holdings NZ Ltd in Dunedin is seeking a Team Leader - Operations to lead day-to-day store operations, coaching a friendly team and ensuring excellent customer service. You'll oversee stock control, merchandising, delivery logistics, and staff development while maintaining a positive, values-led culture across our pet-care network in Otago.

The role offers full-time hours, with weekend work as part of the schedule.

Qualifications

• Operational experience in a high-volume retail environment.
• Ability to coach and develop team members to improve performance.
• Strong customer service mindset and leadership capabilities.

Responsabilités

• Receiving, counting, and merchandising stock
• Maintaining accurate ticketing
• Managing home delivery and/or click and collect
• Providing operational coaching and development to other team members
• Covering for store leadership in their absence

Connaissances

Operational experience

Customer service

Coaching

Leadership

Team collaboration

Description du poste

Animates Holdings NZ Ltd in Dunedin is seeking a Team Leader - Operations to lead day-to-day store operations, coaching a friendly team and ensuring excellent customer service. You'll oversee stock control, merchandising, delivery logistics, and staff development while maintaining a positive, values-led culture across our pet-care network in Otago.

The role offers full-time hours, with weekend work as part of the schedule.