Pet Store Leader: Grow Sales & Lead a Caring Team

Animates Holdings NZ Ltd; Auckland; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Tailored career development

Discounts at stores and vet clinics

Parental leave benefits

Paws for Good volunteer leave

Paid bereavement leave

Employee Assistance Programme

Job summary

Animates Holdings NZ Ltd is seeking an Assistant Store Manager for our busy Westgate store. You will support the Store Manager to deliver customer service excellence, drive sales, and coach the team while meeting high operational standards and financial targets.

We offer extensive training, opportunities for career progression, and a values-led culture focused on pets and people. You’ll join a friendly, supportive team with flexible hours across Sundays to Thursdays.

Qualifications

• Proven experience coaching and developing others.
• Supervisory or store management experience preferred but not essential.
• An exceptionally friendly and engaging manner to build a regular customer base and grow sales.
• Operational experience to identify key priorities, meet deadlines and delegate.
• Experience in a customer facing role (retail experience preferred).
• Physical ability to lift stock up to 20 kg.
• Flexibility to work weekdays, weekends and public holidays.
• A positive attitude and dedication to being a valuable team member.

Responsibilities

• Assist the Store Manager with day-to-day store operations and leadership.
• Deliver customer service excellence and drive sales growth.
• Coach and develop team members to achieve targets and standards.
• Maintain high operational standards and financial performance.

Skills

Coaching

Customer service

Team leadership

Retail operations

Flexibility

Physical ability

Job description

Animates Holdings NZ Ltd is seeking an Assistant Store Manager for our busy Westgate store. You will support the Store Manager to deliver customer service excellence, drive sales, and coach the team while meeting high operational standards and financial targets.

We offer extensive training, opportunities for career progression, and a values-led culture focused on pets and people. You’ll join a friendly, supportive team with flexible hours across Sundays to Thursdays.