Operations Manager, ORL Services - Lead Transformation

Te Whatu Ora - Health New Zealand; Auckland; On-site; NZD 90,000 - 120,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Waitematā is seeking an Operations Manager for ORL within the Surgical and Ambulatory Services division. The role covers North Shore and Waitākere Hospitals, leading day-to-day operational delivery, driving service performance and clinical excellence in a large multi-site setting.

The role offers the chance to shape care models, lead a high-performing team, and contribute to transformation initiatives as ORL services grow in the district.

Qualifications

• Experience in health service operations management preferred.
• Strong leadership and stakeholder management.
• Ability to drive service improvement and transformation.

Responsibilities

• Lead day-to-day operational delivery across ORL services.
• Collaborate with Clinical Directors and General Manager to enhance performance and experience.
• Drive strategic planning, resource management, and service redesign for outpatient delivery and Waitākere/Waitematā expansion.

Job description

Health New Zealand | Te Whatu Ora Waitematā is seeking an Operations Manager for ORL within the Surgical and Ambulatory Services division. The role covers North Shore and Waitākere Hospitals, leading day-to-day operational delivery, driving service performance and clinical excellence in a large multi-site setting.

The role offers the chance to shape care models, lead a high-performing team, and contribute to transformation initiatives as ORL services grow in the district.