Operations Manager

Linea Stone Ltd; Avondale; On-site; NZD 90,000 - 120,000; Full time

Job summary

Jora New Zealand is seeking an experienced Operations Manager to join the senior management team and coordinate factory operations, customers, and office teams. You will be the critical link ensuring information flows, projects move forward, and customer expectations are consistently exceeded.

This hands-on leadership role requires strong organisation, commercial awareness, and the ability to build relationships across all levels of the business.

Qualifications

• Proven experience in an Operations Manager, Production Manager, or similar leadership role.
• Strong understanding of manufacturing, production, or operational environments.
• Exceptional communication and relationship-building skills.
• Ability to confidently engage with customers, production teams, and senior management.
• Strong commercial acumen and problem-solving abilities.
• Excellent planning, organisational, and time-management skills.
• Results-driven with a focus on quality, efficiency, and customer satisfaction.
• Comfortable making decisions and taking ownership of outcomes.

Responsibilities

• Lead and coordinate day-to-day operational activities across the business.
• Act as the primary link between the factory, customers, and office teams.
• Work closely with the General Manager to implement business objectives and strategic initiatives.
• Monitor production schedules and ensure customer commitments are delivered on time.
• Manage workflow and communication between departments to maximise efficiency.
• Identify operational improvements and drive continuous improvement initiatives.
• Support planning, resource allocation, and capacity management.
• Build strong relationships with customers and ensure a high level of service delivery.
• Assist with problem-solving and issue resolution across production, logistics, and customer service.
• Lead, mentor, and support team members to achieve business goals.

Skills

Operations leadership

Manufacturing knowledge

Communication

Customer engagement

Relationship building

Planning and organisation

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking a motivated Operations Manager to join our senior management team and play a pivotal role in the continued success of our business. Working directly alongside the General Manager, you will be responsible for ensuring the seamless coordination between our factory operations, customers, and office teams. You will be the critical link that keeps information flowing, projects moving, and customer expectations exceeded. This is a hands‑on leadership role requiring strong organisational skills, commercial awareness, and the ability to build relationships across all levels of the business.

Key responsibilities

• Lead and coordinate day‑to‑day operational activities across the business.
• Act as the primary link between the factory, customers, and office teams.
• Work closely with the General Manager to implement business objectives and strategic initiatives.
• Monitor production schedules and ensure customer commitments are delivered on time.
• Manage workflow and communication between departments to maximise efficiency.
• Identify operational improvements and drive continuous improvement initiatives.
• Support planning, resource allocation, and capacity management.
• Build strong relationships with customers and ensure a high level of service delivery.
• Assist with problem‑solving and issue resolution across production, logistics, and customer service.
• Lead, mentor, and support team members to achieve business goals.

About you

• Proven experience in an Operations Manager, Production Manager, or similar leadership role.
• Strong understanding of manufacturing, production, or operational environments.
• Exceptional communication and relationship‑building skills.
• Ability to confidently engage with customers, production teams, and senior management.
• Strong commercial acumen and problem‑solving abilities.
• Excellent planning, organisational, and time‑management skills.
• Results‑driven with a focus on quality, efficiency, and customer satisfaction.
• Comfortable making decisions and taking ownership of outcomes.
• Experience leading teams and driving performance improvements.