Operations Leader — Drive Efficiency & Growth

Aotearoa New Zealand Association of Social Workers; Upper Harbour; On-site; NZD 90,000 - 130,000; Full time

Job summary

IndustriAL MINERALS (NZ) LIMITED is seeking an experienced Operations Manager to oversee day-to-day operations, solve cross‑functional problems, and drive efficiency. You will work with Customer Service, Sales, Accounts & Administration, Warehousing and Service teams to provide the support and information needed for outstanding results.

The role involves leadership across purchasing, inventory, logistics and process improvement to ensure a compliant, safe and profitable operation.

Qualifications

• Proven experience in an operations, logistics, supply chain or similar management role.
• Strong leadership and people-management skills.
• Excellent organisational and time-management abilities.
• Commercial awareness and the ability to understand costs, margins, budgets and profitability.
• Strong problem-solving and decision-making skills.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a demanding environment.

Responsibilities

• Oversee a broad range of operational functions across the business.
• Lead team development and staff performance.
• Manage purchasing and supplier relationships.
• Control inventory and warehouse management.
• Coordinate logistics and third-party warehousing.
• Oversee customer service and order management.
• Monitor KPI, budget and profitability metrics.
• Drive process improvements and operational efficiency.
• Ensure Health & Safety, regulatory compliance.
• Support sales, marketing and e-commerce activities.

Skills

Leadership

Time management

Organisational skills

Commercial awareness

Problem solving

Communication

Customer service

Multitasking

Tools

Forklift

Job description

IndustriAL MINERALS (NZ) LIMITED is seeking an experienced Operations Manager to oversee day-to-day operations, solve cross‑functional problems, and drive efficiency. You will work with Customer Service, Sales, Accounts & Administration, Warehousing and Service teams to provide the support and information needed for outstanding results.

The role involves leadership across purchasing, inventory, logistics and process improvement to ensure a compliant, safe and profitable operation.