Operations Lead - Hands-On Supply Chain & Growth

The Better Packaging Co; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

The Better Packaging Co in Auckland, North Island, is seeking an experienced Operations Manager to lead our supply chain and operations. This role combines hands-on execution with strategic oversight, ensuring customer deliveries happen on time and operations run smoothly.

You will manage suppliers, production schedules, and inventory while coaching a small operations team. Strong collaboration with Product, Quality and Logistics is essential for scalable improvements.

Qualifications

• Experience in manufacturing or supply chain environments with multiple moving parts.
• Strong project management and follow-through capabilities.
• Comfortable managing people and processes and making decisions.

Responsibilities

• Manage customer orders from PO acceptance through to delivery.
• Track production and shipping milestones to ensure on-time delivery.
• Lead regular operational stand-ups and open order reviews.
• Raise and approve purchase orders and manage supplier relationships.
• Collaborate with offshore manufacturing partners and monitor inventory.

Skills

Supply chain management

Operations management

Procurement

Inventory control

Stakeholder communication

Education

Bachelor's degree in a relevant field

Tools

Excel

ERP systems

Job description

The Better Packaging Co in Auckland, North Island, is seeking an experienced Operations Manager to lead our supply chain and operations. This role combines hands-on execution with strategic oversight, ensuring customer deliveries happen on time and operations run smoothly.

You will manage suppliers, production schedules, and inventory while coaching a small operations team. Strong collaboration with Product, Quality and Logistics is essential for scalable improvements.