Operations Field Support at Sandvik

Sandvik; Greymouth; On-site; NZD 60,000 - 85,000; Full time

Benefits offered by this job

KiwiSaver superannuation contributions

Employee benefits program

Company bonus scheme

Parental leave with superannuation

Job summary

Sandvik is seeking an Operations Field Support Representative to support daily servicing and management of drilling consumables across underground drill sites. The role involves inventory control, on-site delivery planning, data reporting, and direct customer engagement while adhering to Sandvik standards and safety procedures.

Ideal candidates are based in or near Greymouth, West Coast, and possess a valid C Class licence (forklift preferred).

Qualifications

• Valid manual C Class Driver’s Licence.
• Forklift Licence (desirable)
• Able to pass police, drug, and alcohol checks.
• Strong customer focus and service mindset.
• Works well independently and in a team.
• Adaptable, resilient, and safety-conscious.
• Excellent English communication skills.

Responsibilities

• Manage and monitor inventory levels at site.
• Plan and deliver daily consumables to underground drills.
• Receive and store goods delivered to site.
• Collect and report accurate data on consumable usage, performance, condition, and failures through Sandvik Track and Report.
• Engage positively with mining operators.
• Meet EHS requirements; including personal risk assessments, safety meetings, daily checks, and monthly inspections.

Skills

Manual C Class Licence

Forklift Licence

Customer focus

Safety-conscious

Communication skills

Tools

Sandvik Track and Report

Job description

About the opportunity

We’re looking for a motivated, reliable, and customer-focused individual to join our team as an Operations Field Support Representative. In this hands‑on role, you’ll receive comprehensive training across all aspects of the position, supporting the daily servicing and management of drilling consumables as part of the Sandvik Rock Tools Contract team. Working across various underground mine sites in Western Australia, you’ll engage directly with customers while supporting day‑to‑day Rock Tools operations. Your responsibilities will also include monitoring and reporting on consumable usage, performance, condition, and failures. You’ll play an important role in ensuring all activities are completed safely and efficiently, in line with contract requirements, site procedures, and Sandvik standards. Ideally, we are looking for candidates who are based in or around the Greymouth area on the West Coast.

Areas of Responsibilities

• Manage and monitor inventory levels at site
• Plan and deliver daily consumables to underground drills
• Receive and store goods delivered to site
• Collect and report accurate data on consumable usage, performance, condition, and failures through Sandvik Track and Report
• Engage positively with mining operators
• Meet EHS requirements; including personal risk assessments, attending site safety meetings, daily safety checks, and monthly inspections

Essential Requirements

• Valid manual C Class Driver’s Licence
• Forklift Licence (desirable but not essential)
• Able to pass police, drug, and alcohol checks
• Strong customer focus and service mindset
• Works well independently and in a team
• Adaptable, resilient, and safety-conscious
• Excellent English communication skills

About you

Ideally, you have experience working underground around heavy equipment and hold current inductions. You demonstrate a strong commitment to safety, great customer service, and solid communication skills. Knowledge of on‑site service contracts, underground mining, or Sandvik drilling products is advantageous. You’re physically fit (able to lift at least 45 kg) and open to learning, training, and hands‑on work.

What we offer

• Superannuation contributions (Kiwi Saver), with the ability for you to opt into higher superannuation amounts.
• Comprehensive Employee Benefits Program , including salary sacrifice options, and a Length of Service Recognition program.
• Company-wide bonus scheme to reward your hard work and dedication.
• Company-funded paid parental leave , with superannuation contributions during the leave period.
• Extensive training opportunities , from internal programs to contributions towards external studies.
• Sandvik Wellness Program to support and enhance your health and wellbeing.
• Ongoing development , opportunities with extensive internal and external training opportunities.

Sandvik is proud to be a WORK180 Endorsed Employer for Women, having been listed among the Top 101 Endorsed Employers for five consecutive years.

We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website.

In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally. Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data‑driven solutions, aiming for net‑zero emissions by 2050 and 90% circularity by 2030. We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work.

We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

Applications close: Wednesday – 16th September, or earlier if a suitable candidate is identified.