Technical Specialist

Sandvik; Masterton District; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Superannuation contributions

Employee Benefits Program

Company-wide bonus scheme

Parental leave with superannuation

Extensive training opportunities

Sandvik Wellness Program

Ongoing development

Job summary

Sandvik Mining is seeking a Technical Specialist in Waihi, New Zealand, a permanent full-time on-site role. You will diagnose, service and maintain Sandvik equipment across hydraulic and electrical systems, including drill rigs, trucks and loaders, while supporting OEM standards and safety practices.

You will work with customers and regional technical teams, building strong relationships and driving reliability. A trade qualification is required, and a pre-employment medical may be needed.

Qualifications

• Trade qualification in Heavy Duty Mechanical or Auto Electrical.
• Proven experience maintaining and fault finding on heavy equipment.
• Strong capability across hydraulic and electrical systems.
• Experience servicing mining equipment (e.g. drill rigs, trucks, loaders).
• Diagnose issues and deliver practical, effective solutions.
• Committed to delivering high-quality work aligned to OEM standards and safety requirements.

Responsibilities

• Build strong relationships with customers through consistent, high-quality service delivery.
• Partner with site stakeholders to support maintenance practices and equipment utilisation improvements.
• Carry out fault finding and diagnostics to identify and resolve technical issues efficiently.
• Contribute to product improvement initiatives by sharing field insights and technical feedback.
• Maintain accurate service records and documentation per company standards.
• Support safe work practices and ensure compliance with site and company safety requirements.

Skills

Fault finding

Hydraulic systems

Electrical systems

Independent work

Education

Trade qualification in Heavy Duty Mechanical or Auto Electrical

Job description

Sandvik Mining | Technical Specialist
Waihi, New Zealand | Permanent - Full time

About the opportunity

As a Technical Specialist you will play a key role in ensuring Sandvik equipment operates safely, reliably, and efficiently. Acting as the primary link between Sandvik and our customers, you will deliver high-quality technical support and outstanding service.

In this role, you will work closely with the customer’s Maintenance Management team to optimise equipment performance through scheduled inspections, preventative maintenance, and hands-on repairs. You will support a range of hydraulic, electrical, and automation systems across Sandvik equipment, including underground and surface drill rigs, loaders, trucks, and related machinery.

You will also partner with Sandvik’s regional technical support teams to diagnose and resolve technical issues, while contributing to continuous product improvement. From time to time, additional tasks may be required to support strong customer outcomes and ensure consistent equipment performance.

Roster : 4 days on, 3 days off.

We also welcome applications from candidates currently based in Australia who are interested in relocating to Waihi. Sandvik is committed to supporting a smooth transition for those looking to return home and continue building their career in New Zealand.

Responsibilities

• Build strong, effective relationships with customers through consistent, high-quality service delivery

• Partner with site stakeholders to support continuous improvement in maintenance practices and equipment utilisation

• Carry out fault finding and diagnostics to identify and resolve technical issues efficiently

• Contribute to product improvement initiatives by sharing field insights and technical feedback

• Maintain accurate service records and documentation in line with company standards

• Support safe work practices and ensure compliance with all site and company safety requirements

• Take ownership of work quality and outcomes to drive reliability and customer confidence

About you

Must have

• Trade qualification in Heavy Duty Mechanical or Auto Electrical

• Proven experience maintaining and fault finding on heavy equipment

• Strong capability across hydraulic and electrical systems

• Experience servicing and repairing mining equipment (e.g. drill rigs, trucks, loaders) (Sandvik Equipment)

• Demonstrated ability to diagnose issues and deliver practical, effective solutions

• Committed to delivering high-quality work aligned to OEM standards

• Strong focus on safety, with consistent adherence to EHS requirements

• Reliable and self-motivated, with the ability to work independently and as part of a team

Desirable

• Familiarity with maintenance systems and service reporting processes

• Experience contributing to root cause analysis and continuous improvement initiatives

• Strong communication skills with the ability to build effective working relationships on site

• Ability to adapt to changing priorities in a fast-paced field service environment

• Exposure to warranty processes and OEM service expectations

Agencies need not apply.
To be eligible for this role, you must have the right to live and work in New Zealand. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

• Superannuation contributions , with the ability for you to opt into higher superannuation amounts.

• Comprehensive Employee Benefits Program , including salary sacrifice options, and a Length of Service Recognition program.

• Company-wide bonus scheme to reward your hard work and dedication.

• Company-funded paid parental leave , with superannuation contributions during the leave period.

• Extensive training opportunities , from internal programs to contributions towards external studies.

• Sandvik Wellness Program to support and enhance your health and wellbeing.

• Ongoing development , opportunities with extensive internal and external training opportunities.

Sandvik is proud to be a WORK180 Endorsed Employer for Women, recognising our ongoing commitment to gender equality, inclusive workplace policies, and meaningful support for women at every stage of their careers. We are dedicated to fostering an inclusive and supportive workplace, and we encourage you to explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers’ success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

For further information about the role please reach out to Talent Acquisition Specialist –Amy Conroy @[e-mail]