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Christchurch Going Forward Ltd Trading as GM Hair Gallery is seeking an organised Operations and Marketing Coordinator in Christchurch. The role combines operations, production, and marketing with hands-on product design, label production, and e-commerce tasks.
You will design labels, manage Shopify listings, run social media content, and support both domestic and international sales. Full-time, salary negotiable, hourly rate specified.
Christchurch Going Forward Ltd Trading as GM Hair Gallery
Posted 3 days ago
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Operations and Marketing Coordinator
About the Role
We are seeking a highly organised and proactive Operations and Marketing Coordinator to join our team. This is a varied role that combines operations /customer and inventory management with product design, production and marketing . The successful applicant will play a key role in ensuring the smooth day-to-day operation of the business while supporting both production and salon administration functions.
Hours: full-time with a minimum of 30 hours
Location: Christchurch , Canterbury
Salary: $25.00 - $30.00 per hour (depending on experience)
Key Responsibilities
Product Design & Production
Design, p repare and produce high-quality product labels using image editing software, including Canva, Adobe Creative Suite, and GIMP.
Operate and manage an Oki Pro1050 5-Colour Label Printer to produce product labels to a high standard.
Use Virgo software for label production and print management.
Set up, operate , and maintain the Graphtec CE7000 Cutting Plotter.
Create and manage cutting profiles for label production.
Monitor print and cutting processes, making adjustments as required to ensure quality and efficiency throughout production runs.
Marketing, branding and sales promotion of the company’s hair care product range.
Editing Shopify product images and implementing website updates and modifications in line with brand guidelines.
D evelopment and maintenance of hair care brand guidelines.
Creating content for social media campaigns across Instagram, Facebook and other digital platforms.
Filming and producing creator-style video content to promote products and increase customer engagement.
Acting as a point of contact for online sales enquiries and customer communications.
Participating in product launches, promotional events and pop-up stores to generate sales and increase brand awareness.
Monitoring and analysing sales performance through e-commerce channels and salon client sales, and providing insights to support business growth.
Supporting sales and customer engagement with both domestic and international clients.
Assisting with international sales enquiries and communications, where multilingual language skills would be advantageous .
Manage product listings through the Shopify website, including uploading product images, pricing, and descriptions.
Process and monitor online orders.
Maintain stock levels and coordinate product production requirements.
Fill, package, and label products ready for sale and distribution.
Assemble customer orders and prepare courier documentation and shipping labels.
Coordinate order dispatch to ensure timely delivery.
Administration & Customer Service
Assist with staff administration, including payroll-related data and record keeping.
Maintain accurate business records and documentation.
Provide general administrative support to salon operations as required , including helping with responding to customer enquiries .
Skills & Experience
The ideal candidate will have:
Two years of p revious experience in an operations, marketing or production role and a relevant qualification (diploma or higher) in business .
Strong computer skills and confidence using a range of digital systems and software.
Strong organisational and time management skills.
Experience with Canva, Adobe Creative Suite, and/or GIMP.
Experience using Shopify or similar e-commerce platforms.
Experience with label printing and cutting equipment would be highly advantageous .
Experience with Kitomba or other booking/client management systems would be an advantage.
Ability to work independently and as part of a team.
What we’re looking for
This role would suit someone who enjoys a diverse workload, is highly organised, technically capable, and takes pride in maintaining efficient systems and processes.