Operations Assistant

Pacific Destinationz Ltd; Devonport-Takapuna; On-site; NZD 32,000 - 39,000; Full time

Job summary

KiwiQuest Ltd. is seeking a role in tourism operations to assist in preparing travel documents, checking supplier availability, and maintaining accurate files for clients, agents and suppliers.

The role emphasizes strong attention to detail, efficient planning, and a friendly professional phone manner to support a busy tourism environment in New Zealand.

Qualifications

• Outstanding attention to detail
• Strong planning and organisational skills
• Friendly professional phone manner
• Ability to work quickly under pressure
• Full clean driver's licence
• Permanent New Zealand residency status
• Opportunity to start a career in New Zealand tourism
• Team-based and supportive work environment
• Exposure to tourism operations and client service

Responsibilities

• Answer incoming calls and direct enquiries
• Run availability checks for incoming quotes
• Cross-check final booking requirements
• Prepare passenger welcome packs and documentation
• Maintain supplies and booking reports

Skills

Attention to detail

Planning & organisation

Phone manner

Work under pressure

Driver's licence

NZ residency

Tourism knowledge

Teamwork

Job description

Tourism & Adventure $23.5 - 28.2/h 2 days ago

Work Style

Physical 2/10

Technical 5/10

Creative 3/10

Pace 7/10

Structure 8/10

Pressure 6/10

Travel 2/10

Hours 6/10

Description

Support tourism operations by preparing travel documents, checking supplier availability, maintaining accurate files and assisting clients, agents and suppliers.

Responsibilities

• Answer incoming calls and direct enquiries
• Run availability checks for incoming quotes
• Cross-check final booking requirements
• Prepare passenger welcome packs and documentation
• Maintain supplies and booking reports

Requirements

• Outstanding attention to detail
• Strong planning and organisational skills
• Friendly professional phone manner
• Ability to work quickly under pressure
• Full clean driver's licence
• Permanent New Zealand residency status
• Opportunity to start a career in New Zealand tourism
• Team-based and supportive work environment
• Exposure to tourism operations and client service