Operations and Facilities Manager

Placements24; Queenstown; On-site; NZD 60,000 - 81,000; Full time

Benefits offered by this job

Health insurance

Performance bonuses

Professional development opportunities

Stable work environment

Job summary

Placements24 is seeking an experienced Operations and Facilities Manager to lead the primary Queenstown facility. You will oversee daily operations, safety, vendor management, and project delivery to ensure service continuity and efficiency.

The role requires a degree in a relevant field and a minimum of six years in operations/facilities, with strong leadership and budgeting capabilities. On-site role with opportunities for professional development and competitive incentives.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Facilities Management, or related field.
• Minimum 6 years of experience in operations and/or facilities management.
• Proven ability to manage day-to-day operations and maintain commercial facilities.
• Strong grasp of operational best practices, budgeting, and resource allocation.
• Knowledge of health, safety, and environmental regulations; excellent leadership and communication.

Responsibilities

• Oversee daily operations for efficiency, productivity, and service quality in Queenstown.
• Maintain and secure facilities; ensure a safe, functional work environment.
• Develop and implement operational procedures to improve efficiency and compliance.
• Manage budgets for operations and facilities; optimize resources.
• Lead and mentor operational and facilities staff; uphold safety standards.
• Ensure compliance with health, safety and environmental regulations.
• Manage vendor relationships for facility services and equipment.
• Lead facility upgrade and renovation projects as needed.
• Coordinate with external stakeholders and regulatory bodies as required.
• Troubleshoot operational issues and implement timely solutions.

Skills

Leadership

Operations management

Facilities management

Budget management

MS Office

Communication

Education

Bachelor's degree in Business Administration / Operations Management / Facilities Management

Tools

MS Office Suite

Facility management software

Job description

About the Role

Our client, a growing service provider in the healthcare support sector, is seeking a diligent and experienced Operations and Facilities Manager to oversee their primary facility in Queenstown, Eastern Cape . This multifaceted role is responsible for ensuring the smooth day-to-day operations of the business unit, as well as the effective management and maintenance of all physical facilities. The ideal candidate will possess a strong understanding of operational efficiency, resource management, and a keen eye for facility upkeep and safety. This is a vital position that directly impacts service delivery and operational continuity. We are looking for a proactive leader committed to maintaining high standards of service and operational integrity in Queenstown . The successful applicant will be integral to the consistent delivery of our client's services.

Key Responsibilities

• Manage and optimize daily business operations to ensure efficiency, productivity, and service quality in Queenstown, Eastern Cape .
• Oversee the maintenance, upkeep, and security of all company facilities, ensuring a safe and functional working environment.
• Develop and implement operational procedures and policies to enhance efficiency and compliance.
• Manage budgets for operations and facilities, ensuring cost-effectiveness and resource optimization.
• Supervise and provide guidance to operational and facilities support staff.
• Ensure compliance with all relevant health, safety, and environmental regulations.
• Manage vendor relationships for facility services, supplies, and equipment.
• Lead projects related to facility upgrades, renovations, or operational improvements.
• Coordinate with external stakeholders and regulatory bodies as needed.
• Troubleshoot operational issues and implement effective solutions promptly.

Requirements

• A Bachelor’s degree in Business Administration, Operations Management, Facilities Management, or a related field.
• A minimum of 6 years of experience in operations management and/or facilities management.
• Proven experience in managing day-to-day business operations and maintaining commercial facilities.
• Strong understanding of operational best practices, resource allocation, and budget management.
• Knowledge of building maintenance, health and safety regulations, and security protocols.
• Excellent organizational, problem-solving, and leadership skills.
• Proficiency in relevant software, including MS Office Suite and any operational management tools.
• Good communication and interpersonal skills.
• Must be able to work on-site in Queenstown and demonstrate commitment to the local operational needs.
• Valid driver's license.

Benefits

Our client offers a competitive salary commensurate with experience, along with performance-based incentives and a comprehensive health insurance plan. This role provides an excellent opportunity to take ownership of operations and facilities management within a growing organization. Employees will benefit from a stable work environment, opportunities for professional development, and the chance to make a tangible impact on the business. The position is based at our client's facility in Queenstown , offering a vital role within the local community. Join our team and contribute to our ongoing success.