Open Positions

JobSpace; Edgecumbe; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing programs

Flexible/hybrid working where possible

Employee recognition

Fair and equitable pay

Community involvement support

Job summary

Fonterra is seeking an Assistant Store Manager for the Edgecumbe Farm Source store. You will help lead the store, develop staff, and drive sales while delivering outstanding customer service.

You will work with the Store Manager to ensure health and safety, create a collaborative team, and motivate staff to achieve exceptional results in a fast-paced environment.

Qualifications

• Experience leading a store or team.
• Experience in customer service environment.
• Affinity to dairy/agriculture industry.
• Physically fit and able to lift products.
• Ability to work on Saturday mornings.

Responsibilities

• Lead store performance and staff development.
• Drive sales and deliver excellent customer service.
• Ensure high level of Health and Safety.
• Collaborate with Store Manager and team to achieve growth.

Skills

Sales experience

Customer focus

People leadership

Customer service

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Imagine tomorrow with us, where your career can grow, and you can create positive change. At Fonterra we want everyone to feel they can be themselves. Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution. Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future.

Looking for a role with plenty of career progression opportunities where you can make an impact and shine? Do you enjoy inspiring others and helping a team to really succeed? Then this might be the role for you. As the Farm Source - Assistant Store Manager at our Edgecumbe Farm Source store, you'll be involved in developing store and staff performance - leading from the front and enabling us to achieve our sales and performance targets. As an integral part of the Store you'll use your influencing skills to work closely with the team, driving sales, providing fantastic customer service, and ensuring a high level of Health and Safety is front of mind. You will work alongside the Store Manager to take the stores performance from strength to strength and be able to exercise strong decision making, prioritisation and management skills to support this growth. Leading and supporting in the creation of a cohesive and collaborative team will be core to – so ideally you know what it takes to motivate, encourage and inspire a team to achieve exceptional results.

We are looking for someone with sales experience with a second to none customer focus and a positive 'can-do' attitude. Your ability to work in a fast-paced environment, juggling priorities all while delivering an outstanding customer experience, will ensure your success. Ideally, you'll also have an affinity to the dairy/farming/agriculture industry, enabling you to provide accurate advice to our farmers. Other key skills and experience include:

• People leadership or management experience either in a formal or informal capacity is beneficial
• Experience working in a customer service environment, delivering a high experience
• Understanding of the dairy or agricultural industry is highly beneficial
• Ability to develop and motivate your team
• Physically fit and able to lift product manually on a regular basis
• Ability to work on Saturday morning (9am-12pm) on a rotating roster

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

If you face accessibility issues or need accommodations during the process, please contact your recruiter.