Op Shop Assistant / Waipukurau (Casual)

SPCA; Hawke's Bay; On-site; NZD 30,000 - 34,000; Part time

Benefits offered by this job

Weekly pay

Staff discounts

Exclusive employee benefits

Career development opportunities

Wellness support 24/7

Job summary

SPCA Waipukurau is seeking a reliable and enthusiastic Casual Op Shop Assistant to help keep the shop running smoothly, greet customers, process donations and merchandise stock. Hours are casual and as-required, covering leave, busy periods and weekends with on-call availability.

The role emphasises teamwork with volunteers, cash handling and friendly service in a busy retail environment. Previous retail exposure is advantageous.

Qualifications

• At least 1 year of retail experience is essential.
• Ability to provide friendly, helpful service to customers and donors.
• Comfort with cash handling and sales transactions.
• Capable of working independently and as part of a team.
• Good organisation, reliability and communication skills.

Responsibilities

• Take responsibility for daily shop operations when working sole charge.
• Receive, sort, price and merchandise donated goods.
• Provide friendly, helpful service to customers and donors.
• Process sales and manage cash handling accurately.
• Keep the shop clean, safe, organised and well presented.
• Replenish stock and create appealing displays.
• Help provide cover and basic team supervision when required.

Skills

Retail experience

Customer service

Cash handling

Teamwork

Communication

Tools

POS systems

Email

Basic computer applications

Job description

At SPCA, our Op Shops do more than offer great second-hand finds – they help fund the care and protection of animals across New Zealand. Every purchase and donation helps us give animals in need a better life.

We're looking for a reliable and enthusiastic Casual Op Shop Assistant to join our Waipukurau team. You'll help keep the shop running smoothly, from welcoming customers and processing donations to merchandising stock and supporting our volunteers.

Hours will be offered on a casual, as-required basis to cover leave, busy periods and weekends, so flexibility and availability are important.

Please note: Due to the casual, on-call nature of this role, this opportunity is best suited to someone with full availability during weekdays and weekends, including at short notice.

The key details:

• Hours: Casual, as required, including leave cover, busy periods and weekends

KEY RESPONSIBILITIES

• Take responsibility for daily shop operations when working sole charge.
• Receive, sort, price and merchandise donated goods.
• Provide friendly, helpful service to customers and donors.
• Process sales and manage cash handling accurately.
• Keep the shop clean, safe, organised and well presented.
• Replenish stock and create appealing displays.
• Help provide cover and basic team supervision when required.

You're practical, dependable and enjoy working in a busy retail environment. You're comfortable taking initiative, working independently and getting stuck into whatever needs doing. Just as importantly, you're happy to pitch in wherever you're needed!

What we're looking for:

• At least 1 year of retail experience is essential, with charity retail experience an advantage.
• Flexibility to work on call and at short notice, including weekends.
• Confidence working independently and taking responsibility for shop operations when working sole charge.
• A hands‑on approach to customer service, sales, stock processing and merchandising.
• The ability to work well with a team of staff and volunteers.
• Good organisation, reliability and communication skills.
• Physical fitness to sort, lift and move donated goods and stock.
• Confidence using POS systems, email and basic computer applications.
• A genuine interest in supporting SPCA's animal welfare work.

OUR PURRRKS

Working at SPCA means being part of something that matters. Every day, your work helps support the care and protection of animals across New Zealand.

Here’s what else you can look forward to:

• Weekly pay, staff discounts and exclusive employee benefits.
• Career development and internal opportunities across SPCA.
• Access to 24/7 confidential wellness support.
• Meaningful work that directly contributes to animal welfare.

We value diversity and welcome applicants from all backgrounds. All candidates must have the legal right to work in New Zealand.