Op Shop Assistant / Rotorua (Casual)

SPCA; Rotorua; Sur place; NZD 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Exclusive discounts

Pet insurance

Wellness support 24/7

Résumé du poste

SPCA Rotorua Op Shop is seeking a casual Op Shop Assistant to join our team and cover leave and busy periods. You will help manage donations, assist customers, and support volunteers while maintaining a welcoming, well-stocked shop that reflects SPCA's mission to care for animals in need.

The role offers hands-on retail experience, teamwork, and the chance to contribute to a community-focused store that supports animal welfare across New Zealand.

Qualifications

• Retail or customer service experience; charity retail a bonus.
• Able to work flexibly across shop floor, till and sorting area.
• Confident communicator who enjoys helping others.
• Reliable, organised and proactive with good attention to detail.
• Comfortable working in a team and independently.
• Physically fit and able to lift/move stock as required.

Responsabilités

• Receive, sort, price, and merchandise donated goods in line with SPCA guidelines.
• Ensure the shop is clean, welcoming, and well-stocked throughout the day.
• Serve customers with warmth and professionalism, promoting positive donor and shopper experiences.
• Accurately process sales and cash handling, including end‑of‑day reconciliation.
• Provide cover and basic team supervision in the manager's absence.
• Help support and guide volunteers in their roles.
• Ensure health & safety and SPCA procedures are followed.

Connaissances

Retail experience

Customer service

Team player

Flexible across shop floor

Stock handling

Reliable and organised

Description du poste

We have an exciting opportunity at our RotoruaSPCA Op Shop for a casual Op Shop Assistant to work as and when needed to cover leave and busy periods.

We are looking for a strong, hands‑on retail assistant to support the store. This is an exciting opportunity for someone ready to be involved in building something from the ground up, establishing a high‑preforming, community focused store that supports SPCA's mission to care for animals in need.

Key Responsibilities

• Receive, sort, price, and merchandise donated goods in line with SPCA guidelines.
• Ensure the shop is clean, welcoming, and well-stocked throughout the day.
• Serve customers with warmth and professionalism, promoting positive donor and shopper experiences.
• Accurately process sales and cash handling, including end‑of‑day reconciliation.
• Provide cover and basic team supervision in the manager's absence.
• Help support and guide volunteers in their roles.
• Ensure health & safety and SPCA procedures are followed.

ABOUT YOU

You're a team player with a passion for great service and a knack for retail. Whether it's pricing donated goods, helping customers, or supporting volunteers, you enjoy pitching in wherever needed to keep things running smoothly.

Skills & Experience

• Retail or customer service experience (charity retail a bonus).
• Able to work flexibly across the shop floor, till, and sorting area.
• Confident communicator who enjoys helping others.
• Reliable, organised, and proactive with good attention to detail.
• Comfortable working in a team and independently.
• Physically fit and able to lift/move stock as required.

SPCA PURRRKS

• A workplace culture where collaboration, development and kindness are key.
• Exclusivediscounts and benefits, including pet insurance and retail offers.
• Access to 24/7 confidential wellness support.
• Feel good knowing your work is improving the lives of animals in need.

ABOUT US

SPCA is one of the most trusted and respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872. With over 90 Op Shops across New Zealand, we give second‑hand goods a new life and every purchase helps rescue, rehabilitate, and rehome animals in need. When you join SPCA, you're part of a passionate, purpose‑driven team that believes every animal deserves compassion, care, and a second chance. If that sounds like you, you'll feel right at home with us.

We have a diverse, inclusive and values driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply.

All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa.