Op Shop Assistant / Taupo

SPCA; Taupo; On-site; NZD 30,000 - 36,000; Full time

Benefits offered by this job

Weekly pay cycle

Staff discounts

Exclusive employee benefits

Wellness support

Job summary

SPCA Taupo is seeking an enthusiastic Op Shop Assistant to join our Taupo Op Shop, known for its friendly volunteer team and community support. You’ll handle shop floor duties, donations, and customer service, contributing to vital animal welfare work in New Zealand.

You’ll work across the shop floor, till, and sorting area, with duties including cash handling, stock replenishment, and volunteer supervision when needed. Weekly pay and staff discounts are available.

Qualifications

• Minimum 1 year retail experience essential (charity retail a bonus).
• Flexibility around availability to work on call and as needed.
• Confident and experienced working sole charge.
• Able to work flexibly across the shop floor, till, and sorting area.
• Comfortable working in a team, with volunteers and independently.
• Physically fit and able to lift/move stock as required.
• Confident using POS systems, email and basic computer applications.

Responsibilities

• Work sole charge on rostered days and manage daily shop operations.
• Receive, sort, price and merchandise donated goods.
• Assist customers and donors with friendly, professional service.
• Process sales transactions and cash handling duties.
• Maintain a clean, safe and well-presented store.
• Ensure stock is replenished and displayed effectively.
• Support and guide volunteers in their roles.
• Provide cover and basic team supervision in the manager’s absence.

Skills

Retail experience

Customer service

Sole charge work

Physical fitness

Tools

POS systems

Job description

ABOUT THE ROLE
SPCA is one of New Zealand's most trusted charities, working to improve animal welfare and advocate for animals in need. Every purchase and donation made through our Op Shops helps fund this important work. That’s why we are looking for an enthusiastic Op Shop Assistant to join our SPCA Taupo Op Shop that's known for its friendly volunteer team, quality second-hand finds, and strong support from the local community. Whether you're working the shop floor, processing donations, or chatting with customers, you'll be making a difference every day

• Op Shop Assistant – Taupo

Key Responsibilities

• Work sole charge on rostered days, taking full responsibility for daily shop operations.
• Receive, sort, price and merchandise donated goods
• Assist customers and donors with friendly, professional service
• Process sales transactions and complete cash handling duties
• Maintain a clean, safe and well-presented store environment
• Ensure stock is replenished and displayed effectively
• Help support and guide volunteers in their roles.
• Provide cover and basic team supervision in the manager’s absence.

ABOUT YOU
You’re practical, reliable, and enjoy working in a busy retail environment. You take pride in your work, enjoy helping people, and are comfortable taking responsibility when working on your own.

What we're looking for

• Minimum 1 year retail experience essential (charity retail a bonus).
• Flexibility around availability to work on call and as needed
• Confident and experienced working sole charge
• Able to work flexibly across the shop floor, till, and sorting area.
• Comfortable working in a team, with volunteers and independently.
• Physically fit and able to lift/move stock as required.
• Confident using POS systems, email and basic computer applications

OUR PURRRKS
This is more than just a retail role, it's an opportunity to work for a cause where your values, wellbeing, and contributions truly matter.Here's what else you can look forward to:

• Weekly pay cycle, staff discounts and exclusive employee benefits
• Career development and internal opportunities across SPCA
• Access to 24/7 confidential wellness support.
• Meaningful work that directly supports animal welfare in New Zealand

We value diversity and welcome applicants from all backgrounds. All candidates must have the legal right to work in New Zealand.