Onsite IT Support Engineer - Network & Desktop

Preferable - Crafting Careers; Dunedin; On-site; NZD 45,000 - 65,000; Full time

Job summary

EIL Global in Dunedin, NZ, seeks an IT Support Engineer (On-Call/Freelance/Casual) to deliver onsite technical help and ensure high customer satisfaction. You will troubleshoot hardware and software, install operating systems, and respond to service requests.

Join a dynamic team providing desk-side support, network troubleshooting for LAN/WAN, and configuration of routers and switches. Independent work, strong communication, and the ability to manage multiple tasks are essential for success in

Qualifications

• Minimum 3 years of experience in IT support or a related technical role.
• Strong desktop support and troubleshooting skills.
• Good understanding of networking concepts, including LAN, WAN, routers, and switches.

Responsibilities

• Provide desktop support and troubleshoot hardware and software issues.
• Perform operating system installations and re-imaging activities.
• Assist with network troubleshooting, including LAN and WAN environments.
• Support and configure routers, switches, and related network infrastructure.
• Respond promptly to technical issues and service requests.
• Document support activities and resolutions in accordance with company procedures.
• Collaborate with internal teams and client stakeholders to ensure smooth operations.

Skills

Desktop support

Networking concepts

Customer service

Independent work

On-site support

Job description

EIL Global in Dunedin, NZ, seeks an IT Support Engineer (On-Call/Freelance/Casual) to deliver onsite technical help and ensure high customer satisfaction. You will troubleshoot hardware and software, install operating systems, and respond to service requests.

Join a dynamic team providing desk-side support, network troubleshooting for LAN/WAN, and configuration of routers and switches. Independent work, strong communication, and the ability to manage multiple tasks are essential for success in