Onboarding & HR Support Advisor (Fixed-Term)

New Zealand Government; Hamilton; On-site; NZD 60,000 - 75,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a highly organised Onboarding Advisor based in Hamilton to join a busy HR team on a fixed-term basis until 5 February 2027. The role supports employees, managers and new starters with HR queries, documentation and onboarding activities.

You will collaborate with AskHR, Recruitment, Payroll and the wider People & Culture team to ensure timely, accurate processes and a great customer experience.

Qualifications

• Experience in HR administration, onboarding, recruitment support, payroll administration, or a similar customer-focused administrative role.
• Strong organisational skills with the ability to manage competing priorities and deadlines.
• Excellent attention to detail and a commitment to maintaining accurate records and data.
• Strong communication and relationship-building skills.
• Confidence using Microsoft Office and other business systems.
• A collaborative approach with a focus on continuous improvement and delivering excellent customer service.
• A qualification in HR, business, or a related discipline, or equivalent relevant experience would be advantageous.

Responsibilities

• Provide first-line HR support to employees and managers through to resolution or clear handover.
• Receive, check, track and process HR requests in line with policies, approvals and timeframes.
• Prepare employment documentation and coordinate pre-employment activities (vetting, checks, eligibility to work).
• Maintain accurate, timely HR data across systems while protecting confidentiality of information.
• Build constructive relationships across People & Culture and identify process improvements for the customer experience.

Skills

HR administration

Onboarding

Recruitment support

Payroll administration

Microsoft Office

Education

HR/business qualification

Tools

Microsoft Office

Job description

Health New Zealand | Te Whatu Ora is seeking a highly organised Onboarding Advisor based in Hamilton to join a busy HR team on a fixed-term basis until 5 February 2027. The role supports employees, managers and new starters with HR queries, documentation and onboarding activities.

You will collaborate with AskHR, Recruitment, Payroll and the wider People & Culture team to ensure timely, accurate processes and a great customer experience.