NZ Customs & Trade Compliance Specialist

C.H. Robinson; Howick; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Health and Wellbeing Allowance

Employee Assistance Program

Job summary

C.H. Robinson is seeking a Customs Broker in Auckland to manage accurate and timely submissions of customs entries under NZ regulations, ensuring compliance and efficient clearance. You will apply tariff classifications, liaise with NZCS and MPI, and support process improvements while using Expedient and MS Office.

This role requires 2+ years of brokerage experience and a strong eye for detail, with a commitment to customer service.

Qualifications

• High School diploma or GED required.
• Minimum 2 years of customs brokerage experience.
• Proficient in Microsoft Office.

Responsibilities

• Maintain Operational Excellence and master SOPs for customs brokerage.
• Analyse and validate import/export docs to NZ regulatory requirements.
• Prepare, review, and lodge Customs and biosecurity entries with NZCS & MPI.
• Classify goods with tariff codes and determine duties, GST, and requirements.
• Ensure shipments comply with NZ Customs, MPI, and other agencies.
• Liaise with customers, transport providers, Customs, MPI for timely clearance.
• Identify and resolve compliance issues causing delays or charges.
• Complete tariff classifications, valuations, and clearance within timeframes.
• Maintain customer SOPs and ensure accuracy, compliance and service.
• Operate Expedient and MS Office; support process improvements.

Skills

Communication

Customer service

Attention to detail

Analytical skills

Education

High School Diploma or GED

CBAFF qualification

UUI/PIN qualification

Tools

Expedient

MS Office

Job description

C.H. Robinson is seeking a Customs Broker in Auckland to manage accurate and timely submissions of customs entries under NZ regulations, ensuring compliance and efficient clearance. You will apply tariff classifications, liaise with NZCS and MPI, and support process improvements while using Expedient and MS Office.

This role requires 2+ years of brokerage experience and a strong eye for detail, with a commitment to customer service.