Remote Internal Auditor – Controls & Risk Specialist

Placements24; Queenstown; Remote; NZD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Paid birthday leave

Full training provided

Daily laundered uniform

Additional parental leave benefits

Flexible work options

Proactive health days

Zusammenfassung

Crowne Plaza Christchurch is seeking a Night Auditor to deliver outstanding service to our guests in the heart of downtown Christchurch. You will welcome guests, handle inquiries, balance cash, and run night audit procedures under the Night Manager's guidance to ensure accuracy and efficiency in daily financial reporting.

In this role you will work 32 hours per week as part of a full-time schedule, maintain CSA compliance, and support revenue initiatives while creating a warm, safe, and

Qualifikationen

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Problem solving abilities.
• Ability to work with hotel property management systems (Opera).
• Tertiary Qualification in Hotel Management, Front Office, or related field preferred.
• 2 years related experience or an equivalent combination of education and experience.

Aufgaben

• Complete night audit procedures as directed by the Night Manager and/or Assistant Night Manager
• Support and drive any incremental revenue initiatives as required.
• Ensuring CSA compliance is understood and executed.
• Keeps abreast of all modifications to accounting policies and procedures.
• Accurately receive cash and operate Eftpos terminals.
• Settles all credit cards and balances.
• Process Night Audit streams and ensure all reports are printed and delivered in a timely and accurate fashion.
• Collate and balance daily work to be sent to the Accounts Department.
• Regularly communicate with Night Manager and Guest Experience Manager - Front Office maintaining good relations & improving team engagement.
• Responds to situations to ensure guests receive prompt attention and personal recognition throughout the hotel, including but not limited to any guest requests, processing and delivery of room service menu items, baggage requests, and newspaper deliveries.

Kenntnisse

Customer interaction

Problem solving

Opera PMS

Ausbildung

Hospitality qualification (Hotel Management or related)

Tools

Opera PMS

Jobbeschreibung

Job Description

About us

Crowne Plaza Christchurch is located in the heart of downtown Christchurch, right opposite Victoria Square and just a short walk from major attractions, including the Avon River, Town Hall, Art Gallery, Te Pae Conference Centre and the modern dining and shopping precincts. Our Front Office department is the heart and center of the hotel, and you could be joining this great team as a Night Auditor with us! As a Night Auditor, you'll provide great service and a memorable experience to our guests. Welcome guests on their arrival and assist with enquiries, build relationships with our regular guests, Assist guests with their luggage. You'll also create the warm and welcoming atmosphere that makes our guests feel at home from the moment they arrive at the hotel. Please note that this position is a 32 hours full time position.

Every day is different, but you'll mostly be

You’ll provide great service and a memorable experience to our guests. As Night Auditor, your key responsibilities include:

• Complete night audit procedures as directed by the Night Manager and/or Assistant Night Manager
• Support and drive any incremental revenue initiatives as required.
• Ensuring CSA compliance is understood and executed.
• Keeps abreast of all modifications to accounting policies and procedures.
• Accurately receive cash and operate Eftpos terminals.
• Settles all credit cards and balances.
• Process Night Audit streams and ensure all reports are printed and delivered in a timely and accurate fashion.
• Collate and balance daily work to be sent to the Accounts Department.
• Regularly communicate with Night Manager and Guest Experience Manager - Front Office maintaining good relations & improving team engagement.
• Responds to situations to ensure guests receive prompt attention and personal recognition throughout the hotel, including but not limited to any guest requests, processing and delivery of room service menu items, baggage requests, and newspaper deliveries.

What we need from you

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Problem solving abilities.
• Ability to work with hotel property management systems (Opera).
• Tertiary Qualification in Hotel Management, Front Office, or related field preferred.
• 2 years related experience or an equivalent combination of education and experience.

What we offer

• Paid birthday leave
• Full training provided
• Daily laundered uniform
• Additional parental leave benefits
• Flexible work options
• Proactive health days

Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

We are proud to be IHG and we know you will be too. Visit to find out more about us.

Please note that we will only consider candidates who can prove their valid rights to live and work in New Zealand.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.