Needs Assessor / Service Coordinator

CGR Services; Auckland; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Superannuation

In-house Career Development Service

Employment Assistance Programme

Professional development

Free Flu Vaccinations

Gym access near hospital

Job summary

Health New Zealand | Te Whatu Ora Waitematā District seeks an experienced Needs Assessor to lead assessment and coordination of support services for older adults and younger individuals with chronic conditions. The role requires NZ registration, a current practising certificate, and a valid full driver’s license.

You will tailor care packages and work closely with clients and whānau to promote independence and equity.

Qualifications

• NZ registration with annual practicing certificate issued in NZ
• Background in Allied Health or Nursing
• Full NZ driver's license
• Experience in assessment and service coordination
• Ability to tailor care packages with clients and whānau

Responsibilities

• Assess needs and coordinate services for older adults and younger individuals with chronic conditions
• Collaborate with clients and whānau to tailor care packages
• Work with Māori to improve service access and equity
• Support ongoing learning and development within NASC team

Skills

NZ-registered allied health or nurse

communication & negotiation

relationship-building

driver's license

Education

NZ registration for allied health or nursing

Job description

Needs Assessment and Service Coordination (NASC) Team – Te Whatu Ora – Waitematā District

We have a permanent full-time opportunity in our service. Join NASC in our mission to provide assessment and coordination of support services for older adults with health and disability‑related needs, as well as for younger individuals managing chronic long‑term health conditions. Our goal is to facilitate independent living at home or assist with a smooth transition to Residential Care when necessary.

We are actively seeking an experienced needs assessor whose professional background is in Allied Health or Nursing to join our team. The ideal candidate will possess current professional registration, a New Zealand annual practicing certificate, and a valid full driver's license which are all essential. In addition, demonstrated expertise in assessment and service coordination is required. Successful applicants will have a track record of working collaboratively with clients and their whānau to tailor care packages that align with their support requirements. Exceptional communication and negotiation skills, coupled with a history of positive relationship building, are essential.

Te Whatu Ora Waitematā is dedicated to addressing health inequities within our community, particularly for Māori, and aims to prioritize equity. As a Needs Assessor, you will actively seek ways to collaborate with Māori and their whānau to ensure access to services that meet their unique needs. Your personal strengths, including resilience, compassion, and commitment, will contribute to achieving positive outcomes for all individuals under our care.

Embrace the excitement of a fast‑paced and dynamic work environment as we navigate through service improvements and developments. This is a fantastic opportunity to join our team during a period of positive change, offering a supportive team environment responsive to clients' needs, along with professional opportunities for ongoing learning and development.

• Superannuation - pension fund contributions
• In-house Career Development Service to support you in developing your career
• Free Employment Assistance Programme
• On-going professional development - certification & workplace training
• Free Flu Vaccinations
• Free 24/7 Gym situated opposite North Shore Hospital and free exercise room at Waitakere Hospital

Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

If you have any questions about the role, please contact Josephine Cullen, NASC Manager [e-mail]

All applications must be submitted through our online careers portal by 31 August 2026.

Job Number: WDHB 21544