National Key Accounts & Growth Manager

Service Foods; Auckland; On-site; NZD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive remuneration

Career development opportunities

Job summary

Service Foods is seeking an experienced Key Account & Business Development Manager to lead a portfolio of national accounts and grow the business across New Zealand. This office-based role in Auckland requires strategic account planning, strong relationship-building, and proactive market engagement.

You will travel across Auckland and NZ, manage contract renewals, and collaborate with cross-functional teams to deliver exceptional service.

Qualifications

• Proven success in Key Account Management, Business Development, FMCG, Foodservice or B2B sales.
• Strong commercial acumen and negotiation skills.
• Excellent verbal and written communication skills.
• Outstanding presentation and relationship-building abilities.
• Experience using Salesforce or similar CRM platforms.

Responsibilities

• Manage and grow a portfolio of national and group accounts, achieving agreed sales, gross profit, and retention targets.
• Develop and maintain strong relationships with key customers and stakeholders at all levels.
• Prepare and deliver professional business reviews, account plans, and customer growth strategies.
• Identify and convert opportunities within existing accounts, including category growth and margin improvement initiatives.
• Lead contract renewals, pricing reviews, and commercial negotiations in line with company processes.
• Build and maintain a healthy pipeline of new business opportunities through prospecting, networking, referrals, and industry engagement.
• Manage the full sales cycle from opportunity identification through to proposal, negotiation, onboarding, and implementation.
• Collaborate closely with branch teams and support functions to ensure consistent customer service and successful execution of national agreements.
• Maintain accurate customer, opportunity, and activity records in Salesforce and provide timely reporting, forecasts, and sales insights.

Skills

Key account management

Business development

Sales negotiation

Communication skills

Relationship building

Salesforce experience

Education

Tertiary qualification in Business, Commerce, Hospitality or related discipline

Tools

Salesforce

Job description

Service Foods is seeking an experienced Key Account & Business Development Manager to lead a portfolio of national accounts and grow the business across New Zealand. This office-based role in Auckland requires strategic account planning, strong relationship-building, and proactive market engagement.

You will travel across Auckland and NZ, manage contract renewals, and collaborate with cross-functional teams to deliver exceptional service.