National Facilities Manager

JobSpace; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Training and development

Healthcare discounts

Employee Assistance Program

Job summary

Downer is seeking a National Facilities Manager to oversee LINZ sites across New Zealand, driving zero harm outcomes and strong performance. You will lead subcontractors, manage budgets and KPIs, and strengthen client relationships while ensuring safe, high-quality service delivery.

With at least five years in facilities management, you will steer resources, support continuous improvement, and uphold Downer values across the portfolio.

Qualifications

• Preferably minimum 5 years' management experience within the facilities industry, or other trade related management experience.
• Strong leadership capability with proven interpersonal skills.
• Effective communicator able to work both autonomously and collaboratively.
• Strong analytical, numerical, and data interpretation skills to support evidence-based decision-making.
• Able to cope with change and prioritise work as demands require throughout the working day.
• Computer skills, Microsoft applications, and able to pick up new systems and processes quickly.
• Demonstrated financial and commercial acumen, including cost control and productivity improvement.
• Proven ability to drive operational performance, ensuring quality outcomes, on-time delivery, and minimal rework.
• Excellent time management, organisational skills, and commitment to meeting deadlines.
• Current knowledge of the Health and Safety at Work Act 2015, intermediate MS Office skills, and willingness to travel with a full driver's licence.

Responsibilities

• Embed and promote a Zero Harm culture across all portfolio sites with strong team engagement.
• Provide clear leadership to subcontractors and partners, including Downer Direct (Contact Centre).
• Manage portfolio performance, delivering financial targets, KPIs, and cost-control outcomes.
• Build and maintain strong client relationships with consistently positive interactions.
• Oversee contractor allocation, management and work scheduling from quote assessment to completion.
• Identify, manage and escalate business risks as required.
• Ensure sites deliver work safely, cost-effectively, with quality and in line with KPIs and compliance (BWOF/HSNO).
• Take ownership of Priority 1 (P1) and emergency events, including after-hours on-call support.
• Drive resourcing, subcontractor engagement, innovation, and continuous improvement across the portfolio.

Skills

Management experience

Leadership capability

Communication skills

Analytical skills

Change management

MS Office

Financial acumen

Operational performance

Time management

Digital/data interpretation

Tools

MS Office

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We currently have an opportunity for a National Facilities Manager to join our Asset Management & Facilities Management contract with the Toitū Te Whenua Land Information New Zealand (LINZ) team and play a key role in delivering the Facilities Management (FM) service across New Zealand.

Downer provides asset and facilities services to Toitū Te Whenua Land Information New Zealand (LINZ). Aligned to the LINZ Crown Property business unit, these are managed as residential (Built Structures) and non-residential (Land & Waterways) property portfolios. These properties are spread across New Zealand, in many cases, rural and remote locations. The property types are wide ranging and include, land, residential, railway/rail stations, lake/riverbeds, forests, commercial, hospital/medical, farms, state coal reserves and industrial sites.

The National Facilities Managers are responsible for the overall business performance and people/SDP leadership of Downer's LINZ sites.

What You'll Do

This role offers a broad scope, with key responsibilities including:

• Embed and actively promote a Zero Harm culture across all portfolio sites, ensuring strong engagement from all team members.
• Provide clear leadership and direction to subcontractors and business partners, including Downer Direct (Contact Centre).
• Manage overall portfolio performance, delivering financial targets, KPIs, and cost control outcomes.
• Build and maintain strong, collaborative customer relationships with consistently positive interactions.
• Contractor allocation, management and work scheduling, from quote assessment, managing trades delivery through to completion meeting strict guidelines and quality outcomes.
• Identify, manage, and *escalate* business risks as required.
• Ensure all sites deliver work safely, cost-effectively, with quality, and in line with contracted KPIs and compliance obligations (i.e. BWOF and HSNO); as required.
• Take ownership of Priority 1 (P1) and emergency events, including after-hours on-call support and escalation management.
• Drive effective resourcing, subcontractor engagement, innovation, continuous improvement, and embed Downer Values across the portfolio.

This is a fantastic role that will suit someone who is outcome-focused, enjoys a challenge, and is able to take initiative whilst building great relationships with our team and client.

• Preferably minimum 5 years' management experience within the facilities industry, or other trade related management experience
• Strong leadership capability with proven interpersonal skills.
• Effective communicator able to work both autonomously and collaboratively.
• Strong analytical, numerical, and data interpretation skills to support evidence-based decision-making.
• Able to cope with change and prioritise work as demands require throughout the working day
• Computer skills, Microsoft applications, and able to pick up new systems and processes quickly
• Demonstrated financial and commercial acumen, including cost control and productivity improvement.
• Proven ability to drive operational performance, ensuring quality outcomes, on-time delivery, and minimal rework.
• Excellent time management, organisational skills, and commitment to meeting deadlines.
• Current knowledge of the Health and Safety at Work Act 2015, intermediate MS Office skills, and willingness to travel with a full driver's licence.

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here

We're proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.
• With 30% of vacancies filled internally you'll find real opportunities to advance your career.
• Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward.

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.

Job Info

• Job Identification 736161
• Job Category Services and Asset Management Delivery